- Amazon (New York, NY)
- …years hands-on coding experience with REST APIs and web services, including successful integration of 3+ contact center platforms (eg, Genesys , Amazon Connect, ... platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys , NICE InContact, Salesforce, etc. - 3+ years designing...Salesforce, etc. - 3+ years designing and implementing NLP/NLU ( IVR or chat) solutions using at least one major… more