- Cipla (Central Islip, NY)
- Job Title: Director - Procurement, Cipla North America Reports to: Head SCM, Cipla North America Job Purpose The Director of Procurement is responsible for leading ... quotations considering the total cost associated with procuring an item or service and finalizing supplier Manage and Monitor PO Generation & approval process… more
- S&P Global (New York, NY)
- …strategic, customer -centric, execution-focused leader to serve as the Head of Customer Service , Support , and Operations for Data & Research (RVS). ... excellence. They should have experience of leading scaled global teams across customer service , support and client operations, ensuring seamless delivery and… more
- Zoom (Albany, NY)
- Head of Customer Experience Operations What You Can Expect The Head of CX Operations is a senior leadership role, responsible for defining and executing the ... operational strategy that supports the end-to-end post-sales customer lifecycle. This role builds scalable processes, systems, and governance to drive customer … more
- S&P Global (New York, NY)
- …+ Design, build and evaluate and implement tools and platforms that enhance customer support , service , success and operations. + Drive automation ... AI and automation as applied to operational execution and customer support teams. They will be expected...of delivering measurable business outcomes. + Deep understanding of customer service technologies, CRM platforms, automation tools,… more
- Coinbase (Albany, NY)
- …(CX) organization is on a mission to provide the most trusted and value-added customer support in crypto. That mission starts with truly world-class social ... support : fast, empathetic, secure, and proactive. As ...(GCST) organization, working at the intersection of product and support to transform the customer experience. *What… more
- Google (New York, NY)
- Head of Agency Performance Solutions, Large Customer Sales _corporate_fare_ Google _place_ San Francisco, CA, USA; Chicago, IL, USA; +2 more; +1 more ... sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with...designed to bring product and measurement expertise together in service of our most sophisticated customers. We aim to… more
- Sprinklr (NY)
- …+ Build and enforce repeatable processes that support predictable, high-quality service delivery in a SaaS environment. ** Head of Strategy** ... Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at… more
- Trustco Bank (Rensselaer, NY)
- …loan products, and much more! **About the Head Teller Role** The Head Teller provides exceptional customer service while accurately and efficiently ... ** Head Teller** **Reports to:** Branch Manager **Salary:** NE14...handling procedures are followed. **Key Responsibilities** + Deliver Outstanding Customer Service : Create a warm, professional, and… more
- 24 Hour Fitness, INC. (Valley Stream, NY)
- …Part-time **LOCATION** 750 W Sunrise Hwy Valley Stream NY 11581 **JOB SUMMARY** The Head Coach will help create a healthier, happier world by facilitating a seamless ... fitness experience for both clients and coaches. The Head Coach will be focused on member retention, client...for clients, and acts as a player coach to support in the training onboarding and hiring of new… more
- Zurich NA (New York, NY)
- …relationships with key internal stakeholders in order to identify opportunities for service improvement to ensure commercial viability and customer satisfaction. ... EVP, Head of Surety 128695 Zurich North America is...delivery of projects. + Develop and maintain relationships in support of business retention, new business and determine their… more
