• Help Desk Analyst

    UNIVERSAL Technologies, LLC (Albany, NY)
    UNIVERSAL Technologies is seeking a Help Desk Analyst for a remote position based in Albany, NY, which could change to hybrid in the future. Local applicants ... relevant professional experience + Strong customer service skills with previous help desk experience + Experience in healthcare, Medicaid, and Long-Term Care +… more
    UNIVERSAL Technologies, LLC (08/22/25)
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  • Help Desk Analyst II

    Robert Half Technology (Rochester, NY)
    Description Olivia Quinlan from Robert Half is hiring for a skilled Help Desk Analyst II to join our team in Brockport, New York. This role involves ... providing technical support to over 2,600 users across 200+ locations, ensuring smooth operation of IT systems and resolving technical issues efficiently. The ideal candidate will excel in delivering detailed and timely assistance to end users while… more
    Robert Half Technology (09/04/25)
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  • Help Desk Analyst

    SUNY Upstate Medical University (Syracuse, NY)
    …problem source and dispatch additional support resources as required. Document all Help Desk calls received. Maintain accuracy of call database. Follow-up ... with users and/or second level support staff as appropriate. Determine potential causes and recommend proactive solutions for common problems. Provide users with purchasing information and new microcomputer hardware and software products. Minimum… more
    SUNY Upstate Medical University (09/07/25)
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  • Service Desk Analyst

    City of New York (New York, NY)
    …Systems, with zero to one year of full-time experience as a Help Desk technician or other customer support role. Analyst ($74,893): Bachelor's degree in IT, ... Systems and a minimum of two years of full-time experience in an IT Help Desk role. BUDGET ANALYST (OMB) - 06088 Qualifications 1. A baccalaureate degree… more
    City of New York (08/13/25)
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  • Tier 2 Service Desk Analyst (INTL…

    Insight Global (New York, NY)
    …law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk . The Service ... Giving Back, and Best Workplaces for Parents. The Service Desk analyst will serve as the front...help as well. Since this is a 365 desk there will be some holidays that the analysts… more
    Insight Global (09/09/25)
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  • Service Desk Analyst

    Robert Half Technology (Woodbury, NY)
    Description The Service Desk Analyst is responsible to provide courteous, accurate and prompt support to our internal customers. This positions day-to-day ... answering phone calls, voicemail, responding to email, conducting online chat and face-to-face desk -side support. The Service Desk Analyst provides clear… more
    Robert Half Technology (08/23/25)
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  • Senior Analyst , Service Desk

    City of New York (New York, NY)
    Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact...completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst more
    City of New York (08/01/25)
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  • Senior Analyst , Service Desk

    City of New York (New York, NY)
    Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact...completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst more
    City of New York (08/01/25)
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  • Senior Analyst , Service Desk

    City of New York (New York, NY)
    Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact...completion or the overall success of critical initiatives. Service Desk Operations is seeking Senior Analyst /… more
    City of New York (08/01/25)
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  • Analyst , Service Desk Operations…

    City of New York (New York, NY)
    …duties. Analysts also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact with external ... stakeholders. The Service Desk Unit is part of a central services and...success of critical city initiatives. SDO is seeking an Analyst / Nonprofit Specialist. Duties include: - Review, analyze… more
    City of New York (08/08/25)
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