- City of New York (Brooklyn, NY)
- …in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly ... claiming systems, and personnel systems. Information Technology Systems (ITS), ITS Service Desk is recruiting to fill one (1) Computer Associate (Technical Support)… more
- Selby Jennings (New York, NY)
- …hiring manager is now seeking a VP Level Quantitative Analyst to support the desk and help drive growth for this high-impact team. The role will cover the ... deliver real-time analytics, risk metrics, and pricing tools to support the desk 's decision-making and infrastructure development. This is an ideal position for… more
- New York Times (New York, NY)
- …on making journalism so good that it's worth paying for. About the Role As a Help Desk Analyst , you will provide infrastructure IT support services for The ... Basic Qualifications: + 2+ years of experience in the field of IT Help Desk and/or computer support. + 1+ years of experience in technical troubleshooting +… more
- Binghamton University (Binghamton, NY)
- …Commensurate with experience Binghamton University Information Technology Services is looking for a Help Desk Support Analyst to join our Client Support ... Services team. The Help Desk Support Analyst will provide superior first-level IT customer support to the Binghamton University community by telephone,… more
- Robert Half Technology (New York, NY)
- Description Required: 2-4 years of experience in a Helpdesk, Service Desk , or Desktop Support role. Strong hands-on experience with Windows OS (Windows 10, Windows ... Preferred: Experience using helpdesk ticketing systems (eg, ServiceNow, Jira Service Desk , Zendesk). Basic knowledge of ITIL processes. Exposure to remote support… more
- SUNY Upstate Medical University (Syracuse, NY)
- …problem source and dispatch additional support resources as required. Document all Help Desk calls received. Maintain accuracy of call database. Follow-up ... with users and/or second level support staff as appropriate. Determine potential causes and recommend proactive solutions for common problems. Provide users with purchasing information and new microcomputer hardware and software products. Minimum… more
- City of New York (New York, NY)
- …Systems, with zero to one year of full-time experience as a Help Desk technician or other customer support role. Analyst ($74,893): Bachelor's degree in IT, ... Systems and a minimum of two years of full-time experience in an IT Help Desk role. BUDGET ANALYST (OMB) - 06088 Qualifications 1. A baccalaureate degree… more
- Cayuse Holdings (Albany, NY)
- **Overview** **Job Title:** Help Desk Analyst **Cayuse Company:** Cayuse Commercial Services **Location:** Remote **Pay Rate:** $15-$17 per hour **The Work** ... Help Desk Agent provides customer service solutions within service level agreements using the company and project quality and quantity standards. It includes… more
- conEdison (New York, NY)
- …required. + Two years of experience as a Local Area network (LAN) administrator, help desk analyst , telecommunications analyst or equivalent role, ... required. + Two years of experience supporting software updates to computing devices (Surface Pros or industry equivalent), preferred. + Two years of experience investigating and resolving account or record discrepancies across accounting, billing or work… more
- City of New York (New York, NY)
- …Director serves as the City Chief Procurement Officer. JOB DESCRIPTION: ANALYST MOCS team members operate in a fast-paced, collaborative, service-oriented ... duties. Analysts also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact with external… more
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