- UNIVERSAL Technologies, LLC (Albany, NY)
- UNIVERSAL Technologies is seeking a Help Desk Analyst for a remote position based in Albany, NY, which could change to hybrid in the future. Local applicants ... relevant professional experience + Strong customer service skills with previous help desk experience + Experience in healthcare, Medicaid, and Long-Term Care +… more
- Robert Half Technology (Rochester, NY)
- Description Olivia Quinlan from Robert Half is hiring for a skilled Help Desk Analyst II to join our team in Brockport, New York. This role involves ... providing technical support to over 2,600 users across 200+ locations, ensuring smooth operation of IT systems and resolving technical issues efficiently. The ideal candidate will excel in delivering detailed and timely assistance to end users while… more
- SUNY Upstate Medical University (Syracuse, NY)
- …problem source and dispatch additional support resources as required. Document all Help Desk calls received. Maintain accuracy of call database. Follow-up ... with users and/or second level support staff as appropriate. Determine potential causes and recommend proactive solutions for common problems. Provide users with purchasing information and new microcomputer hardware and software products. Minimum… more
- City of New York (New York, NY)
- …Systems, with zero to one year of full-time experience as a Help Desk technician or other customer support role. Analyst ($74,893): Bachelor's degree in IT, ... Systems and a minimum of two years of full-time experience in an IT Help Desk role. BUDGET ANALYST (OMB) - 06088 Qualifications 1. A baccalaureate degree… more
- Insight Global (New York, NY)
- …law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk . The Service ... Giving Back, and Best Workplaces for Parents. The Service Desk analyst will serve as the front...help as well. Since this is a 365 desk there will be some holidays that the analysts… more
- Robert Half Technology (Woodbury, NY)
- Description The Service Desk Analyst is responsible to provide courteous, accurate and prompt support to our internal customers. This positions day-to-day ... answering phone calls, voicemail, responding to email, conducting online chat and face-to-face desk -side support. The Service Desk Analyst provides clear… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact...completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst … more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact...completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst … more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact...completion or the overall success of critical initiatives. Service Desk Operations is seeking Senior Analyst /… more
- City of New York (New York, NY)
- …duties. Analysts also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact with external ... stakeholders. The Service Desk Unit is part of a central services and...success of critical city initiatives. SDO is seeking an Analyst / Nonprofit Specialist. Duties include: - Review, analyze… more
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