• Help Desk Level 1…

    City of New York (New York, NY)
    … Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the ... System (PMS), City Human Resource Management System (CHRMS), Remedy and others. The Help Desk Level 1 Representative will: - Respond to telephone… more
    City of New York (02/12/25)
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  • Help Desk Analyst - Tier 1 .5

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    As a Help Desk Analyst within the Defense Army...+ -2-5 years of applicable work experience + - 1 -3 years ITIL experience + Clearance Level - ... management, or similar technical related issues. + Performs initial level of problem identification and attempts to resolve using...Unity Supply, Property Book, Finance, and Access modules + Help Desk ServiceNow ticket management **Other Job… more
    ASM Research, An Accenture Federal Services Company (04/22/25)
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  • Help Desk Technician

    Amphenol Aerospace (Sidney, NY)
    Help Desk Technician Apply Now! Back to...and platforms. This position will troubleshoot problems as a Level 1 support response and advise on appropriate ... a member of the Network and Operations group, the Help Desk Technician is responsible for the...actions for resolution or advancing to Level 2 technical support. The main philosophical goal of… more
    Amphenol Aerospace (04/14/25)
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  • IT Help Desk Specialist

    Power-Flo Technologies (New Hyde Park, NY)
    …regarding all access to individual, corporate information, and corporate intellectual property IT Help Desk Specialist Requirements: + 1 -3 years of IT ... Power-Flo Technologies is adding to our IT Help Desk team which provides technical...issues via phone, email, and in person + Provide application- level support to users on Epicor Eclipse ERP software… more
    Power-Flo Technologies (04/26/25)
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  • IT Help Desk Specialist (Night)

    City of New York (New York, NY)
    …York County District Attorney's Office (DANY) has an immediate opening for an IT Help Desk Specialists in its IT Department. In this position, the Specialists ... Responsibilities include but are not limited to: - Perform high- level triage of computer and applications related problems to...application related issues. - Perform in a high-volume IT Help Desk call center, with a high… more
    City of New York (03/06/25)
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  • Assistant Director, Service Desk Operations

    City of New York (New York, NY)
    …of the Service Desk unit. RESEARCH PROJECTS COOR(MA)-MGR - 0527A Qualifications 1 . Do you have a baccalaureate degree from an accredited college or university? ... be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when necessary. The… more
    City of New York (03/27/25)
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  • Service Desk Analyst

    City of New York (New York, NY)
    …update inventory of all equipment, software, and licenses. - Monitor and respond to IT help desk tickets in a timely and efficient manner. - Provide guidance and ... Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One ( 1 )...IT ecosystem and dependencies. - Proven experience as a Help Desk Technician or other customer support… more
    City of New York (02/12/25)
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  • IT Service Desk Technician I

    Extra Space Storage (Buffalo, NY)
    …I scope as needed and works under direct supervision. **Primary Responsibilities:** + Resolve Help Desk tickets according to SLA + Resolve customer issues via ... + Escalate issues to the next Tier with next level of difficulty + Install, make changes and repair...+ Detail oriented + Highly organized to manage assigned Help desk tickets to resolution + Follow… more
    Extra Space Storage (05/02/25)
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  • 8.0 hr Help Desk Technician

    Bethlehem Central School District (Delmar, NY)
    …as a computer technician. Position Start Date:06/09/2025 Application Deadline:05/15/2025 Civil Service Title: HELP DESK TECHNICIAN Job Number: 25-26 102 ... and records, as necessary. Job Qualifications MINIMUM QUALIFICATIONS: TRAINEE LEVEL : EITHER: + Graduation from a New York State...possession of a high school equivalency diploma and one ( 1 ) year full-time paid experience as a computer technician.… more
    Bethlehem Central School District (05/03/25)
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  • Linux Administrator/Support Desk Analyst…

    GovCIO (Albany, NY)
    …to this job (https://careers-govcio.icims.com/jobs/5880/linux-administrator-support- desk -analyst ujms/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) ... **Overview** GovCIO is currently hiring for a Linux Administrator/Support Desk Analyst (SDA) provides service desk and...be a full remote position. **Responsibilities** + Provide Tier 1 & 2 support for UJMS + Utilize ITSM… more
    GovCIO (04/10/25)
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