• Help Desk Specialist

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    …escalation for all customer issues and questions if they cannot be triaged by a Help Desk Specialist . + Participates in implementing corrective action plans ... Manages the team while overseeing the daily operation of the Help Desk . Responsible for personnel management, including mentoring of junior team members,… more
    ASM Research, An Accenture Federal Services Company (12/02/25)
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  • Analyst, Service Desk Operations (Nonprofit…

    City of New York (New York, NY)
    …duties. Analysts also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact with external ... stakeholders. The Service Desk Unit is part of a central services and...city initiatives. SDO is seeking an Analyst / Nonprofit Specialist . Duties include: - Review, analyze and verify information… more
    City of New York (10/29/25)
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  • Project Specialist

    City of New York (New York, NY)
    …Information Technology Services (ITS)/Network Operations Center/WMS Network Control Help Desk is recruiting for one (1) Computer Specialist (Software) III, ... contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be… more
    City of New York (11/27/25)
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  • IT Service Desk Specialist

    Janus Henderson Investors (Manhattan, NY)
    …brighter future together . Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, ... + Generous Holiday policies + Paid volunteer time to step away from your desk and into the community + Support to grow through professional development courses,… more
    Janus Henderson Investors (11/20/25)
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  • Help Desk Technician

    City of New York (New York, NY)
    …and justice for all. KCDA has an exciting opportunity to work as a Help Desk Technician to complement our existing Information Technology team. The Information ... Technology Support Technician/ Specialist provides a single point of contact for end...Accept support calls and accurately log them in the Help Desk application. - Troubleshoot and resolve… more
    City of New York (11/28/25)
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  • Help Desk Support Technician…

    TEKsystems (Wappingers Falls, NY)
    …a week + A growth mindset and eagerness to learn Nice-to-Haves + Internship or help desk experience + Familiarity with ServiceNow or other ticketing systems + ... IT Support / Tech Support Specialist Location: On-site - Wappingers Falls, NY (5...2, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage… more
    TEKsystems (11/19/25)
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  • IT Support Specialist

    NY CREATES (Albany, NY)
    …properly. + Record and log all customer interactions, problems, and resolutions in a help desk system for future reference. + Reset passwords and unlock accounts ... affiliates who use the systems. + Identify and organize Help Desk tickets according to priority and...as assigned. Job Requirements: Minimum Requirements for IT Support Specialist + Has the ability to quickly learn and… more
    NY CREATES (11/17/25)
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  • Information Technology Specialist 2 (NY…

    New York State Civil Service (Albany, NY)
    …Low-code platform development and administration;* UX Design and Development; and* Enterprise Help Desk Support and Automation.The NYSED is committed to ... in performing technical activities related to application development, data center operations, help desk support, and application integration in accordance with… more
    New York State Civil Service (10/27/25)
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  • Permit Specialist

    City of New York (New York, NY)
    …information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high ... the Customer Information Representative I will serve as Permit Specialist and will work within DEP's Access Permit Office...researching the answers to questions in a customer service, help desk or public information capacity may… more
    City of New York (10/25/25)
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  • Information and Referral Specialist

    Community Health Action of Staten Island (Staten Island, NY)
    Information and Referral Specialist Staten Island, NY (http://maps.google.com/maps?q=166+Port+Richmond+Ave+Staten+Island+NY+USA+10302) * Behavioral Health Job Type ... Full-time Description Title: Information & Referral Specialist Department: Behavioral Health Reports To:Director, Harm Reduction Services Location: 166 Port Richmond… more
    Community Health Action of Staten Island (11/12/25)
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