- Capital Region BOCES (Albany, NY)
- …Northeastern Regional Information Center - Schenecady City School District BASIC FUNCTION: The Help Desk Technician is the primary contact with employees ... as outlined in Rule XIV.1.b and Rule XV, individuals with permanent competitive status as Help Desk Technician Trainee (BOCES) mature to Help Desk … more
- UNIVERSAL Technologies, LLC (Long Island City, NY)
- UNIVERSAL Technologies is seeking an IT Help Desk Technician for an on-site role in Long Island City, NY. May change to a hybrid schedule after 90 days. ... high-volume phone and email requests in an IT Service Desk Setting. WHO WE ARE UNIVERSAL Technologies is a...Bachelor's degree in Computer Science + Experience with Service Desk ITSM software + At least 2-4 years of… more
- Chenega Corporation (West Point, NY)
- **Req ID:** 38335 **Summary** **Senior Help Desk Technician ** **West Point, NY** Are you ready to enhance your skills and build your career in a rapidly ... leveraging cutting-edge technology and take your career to the next level! The **Senior Help Desk Technician ** will respond to incoming help and service… more
- Mozaic (Waterloo, NY)
- …Our Growing Team! Mozaic (The Arc - New York) is searching for an Information Systems Help Desk Technician to join our growing team of professionals! Join ... our dynamic Information Systems team and play a vital role in keeping Mozaic connected and secure! In this position, you'll provide essential computer hardware and software support, along with first-level network assistance to our dedicated staff and… more
- City of New York (New York, NY)
- …for New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk/desktop ... and 123 William St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide Remote Desktop and Laptop support… more
- TEKsystems (Wappingers Falls, NY)
- …a week + A growth mindset and eagerness to learn Nice-to-Haves + Internship or help desk experience + Familiarity with ServiceNow or other ticketing systems + ... to close on Dec 2, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of… more
- City of New York (New York, NY)
- …- Broad understanding of enterprise IT ecosystem and dependencies. - Proven experience as a Help Desk Technician or other customer support role. - Tech-savvy ... Information Systems, with zero to one year of full-time experience as a Help Desk technician or other customer support role. Analyst ($74,893): Bachelor's… more
- Akwesasne Mohawk Casino Resort (Hogansburg, NY)
- …Technology Reports To: IT Helpdesk Supervisor FLSA Status: Non - Exempt SUMMARY: The Help Desk Technician 's role is to ensure proper computer operation ... issue. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule... technician . + Record, track, and document the help desk request problem-solving process, including all… more
- Capital Region BOCES (Albany, NY)
- …and maintenance of computer systems and networks. PROMOTIONAL : Twenty-four months (24) as a Help Desk Technician in the agency where the vacancy, or ... anticipated vacancy, exists. Time served as a Help Desk Technician Trainee does not qualify towards promotional experience. The selected applicant will be… more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Day Shift - Sunday...the following but are not limited to:** + Answer Help Desk telephone calls, E-mails and other forms ... **Position Summary** At Stony Brook Medicine, a **IT Service Desk Technician ** provides timely and accurate Information...to policy or procedures and submit updates to the Help Desk Knowledge Base system or SOP.… more