- Genesee Community College (Batavia, NY)
- …currently registered) Posted On: Mon May 19 2025 Job Description: GENERAL FUNCTIONS The HelpDesk Technician will provide tier 1 triage and technical support for ... the ITS HelpDesk . SPECIFIC RESPONSIBILITIES The following are typical responsibilities associated...more. Job Requirements: KNOWLEDGE SKILLS AND ABILITIES + Customer service experience (phone, cashier, sales, etc.) + Basic understanding… more
- MUFG (New York, NY)
- … team for root-cause analysis (problem management) for continuous improvement of service delivery processes. + Provide "white glove" services support for ... and Board member support. Job scope includes work on helpdesk tickets, PC builds and deployments, desktop troubleshooting, hardware...Office 365 Support:** + Provide MS Office 365 support services for end- user computing hardware and software… more
- Meta (New York, NY)
- …an Enterprise Support Technician to assist in the support of our services at one of the most critical connection points, with our internal customers. This ... service , satisfaction, and timeliness. **Required Skills:** Enterprise Support Technician Responsibilities: 1. Troubleshoot or escalate issues as appropriate, in… more
- City of New York (New York, NY)
- …order to provide quality technological solutions to our business needs. Providing these services allows us to ensure that DEP continues its tradition of delivering ... excellent service to the residents of New York City. The...procedures on software and hardware deployments, account administration, and helpdesk tasks. Provides support related to testing and deployment… more
- TEKsystems (Rochester, NY)
- …Will escalate complex problems to Help Desk Level 3. We are seeking a customer service -oriented Help Desk Technician with a strong focus on Windows support to ... the Rochester, NY area is seeking a Help Desk Technician on a 12 month contract basis. On a...and software technologies utilizing remote communication with the end user as well as onsite repair and analysis 50%… more
- Colossal Contracting, LLC (Albany, NY)
- Cleared Computer Technician Albany, NY (http://maps.google.com/maps?q=US+Hwy+Reservation+Atomic+Proj+Ballston+Spa+NY+USA+12020) * Engineering Description Colossal ... scanners, web cameras, headsets, card readers, projectors, and KVM switches. The Computer Technician will be a part of a team of 17 technicians sitting across… more
- Manhattan Beer Distributors (New York, NY)
- …role or experience in data entry, data operations and data management. + Helpdesk support and experience with ticketing/IT Service Management systems (eg, ... the distribution rights to 300 brands, 400 trucks and services 15 counties. Our aim is to provide great... 15 counties. Our aim is to provide great service to all of our customers from the convenience… more
- The Research Foundation for SUNY (Albany, NY)
- …Wed Jun 18 2025 Job Description: FUNCTION & SCOPE: The Level IV Desktop Technician serves as the highest level of end- user support, providing expert technical ... assistance and ensuring optimal service delivery for the RF Central Office (RFCO). This...and professionalism. + Act as an escalation point for helpdesk agents, assisting with troubleshooting and mentoring. + Diagnose… more