- Mount Sinai Health System (Huntington, NY)
- **Job Description** The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments, consults and follow-up appointments ... education, and innovation as we work together to transform healthcare . We encourage all team members to actively participate...while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more… more
- Mount Sinai Health System (New York, NY)
- …front line contact as a patient liaison within the access center , check-in/check-out, appointment scheduler, triage, prior authorizations and referrals and ... education, and innovation as we work together to transform healthcare . We encourage all team members to actively participate...while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more… more
- Kaleida Health (Buffalo, NY)
- **Director of Call Center ** **Location:** **Larkin Bldg @ Exchange Street** **Location of Job** **: US:NY:Buffalo** **Work Type** **: Full-Time** **Shift 1** ... **Job Description** **The Director of Call Center Operations is a transformative leader...**Experience** **10 plus years of experience in customer service/contact center leadership required. 5 years of experience healthcare… more
- Mount Sinai Health System (New York, NY)
- …Square located at 10 Union Square East, New York, NY 10003** **This is a hybrid /onsite position (80% on-site and 20% remote, candidate may need to come all days ... or until fully gets trained), this position will be on- call for a week at a time, rotating every...education, and innovation as we work together to transform healthcare . We encourage all team members to actively participate… more
- Humana (Albany, NY)
- …+ Bachelor's degree + Applied knowledge of Direct Marketing Processes + Call Center /Contact Center Operations leadership + Project Management ... **Become a part of our caring community and help us put health first** Call Quality Professionals provide information that will assist in the feedback and the formal… more
- Humana (Albany, NY)
- …members. The platforms consist of Nuance IVA, Voice of the Consumer Survey, Guidance Center Video Kiosk, as well as InMoment market research. These platforms are at ... **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + Partner with… more
- Stony Brook University (Stony Brook, NY)
- …**Position Summary** At Stony Brook Medicine, the Staff Assistant I in the Cancer Center functions in a hybrid role encompassing coordination of complex cancer ... Operations. **Duties of the Staff Assistant I - Cancer Center may include but are not limited to the...to face patient and physician customer service related to healthcare . Experience with Microsoft Office applications. Problem solving skills.… more
- Callen-Lorde Community Health Center (New York, NY)
- …Callen-Lorde Community Health Center - Bronx - Bronx, NY Remote Type Hybrid Position Type Full Time Education Level Graduate Degree Salary Range $66939.60 - ... WORKER (LMSW/LCSW) Job Details Job Location Callen-Lorde Community Health Center - Manhattan - New York, NY Secondary Job...About Us Callen-Lorde is the global leader in LGBTQ+ healthcare . Since the days of Stonewall, we have been… more
- CenterWell (Albany, NY)
- …A minimum of one (1) year of previous experience working in an inbound customer service call center . + High school diploma or equivalent + Ability to handle high ... digital, or written inquiries. This full-time position is in a high-volume healthcare Contact Center , supporting primary care medical centers. **This is… more
- Humana (Albany, NY)
- …and comfort with the speed of change in healthcare . Training and Schedule + Call center hours of operation are Monday-Friday between 8:00 am and 8:00 pm EST ... Care Management Support Assistants perform their role in a call center environment that includes working in...English and Spanish. + Administrative support experience in a healthcare setting, within the past 3 years + Familiarity… more