- Loretto Management Corporation (Syracuse, NY)
- …the Client Support Analyst works closely with the Desktop Administrator and other IT staff to resolve complex problems and maintain efficient IT operations. ... for employees + Convenient locations with free parking + Employee Coaches - to help you achieve life goals + Diaper Assistance Program + Opportunity for career… more
- Unity House (Troy, NY)
- Sign on bonus:$750 We're looking for a service-oriented Help Desk Technician to join our IT team and ensure smooth daily operations for staff across our ... all Unity House of Troy's locations. Job Summary: The Help Desk Technician provides first-level...diploma or equivalent * 1-3 years of experience in IT support or help desk … more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Night...include the following but are not limited to:** + Answer Help Desk telephone calls, E-mails and other forms ... Days Off **Position Summary** At Stony Brook Medicine, a ** IT Service Desk Technician ** provides...to policy or procedures and submit updates to the Help Desk Knowledge Base system or SOP.… more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Day...include the following but are not limited to:** + Answer Help Desk telephone calls, E-mails and other forms ... Days Off **Position Summary** At Stony Brook Medicine, a ** IT Service Desk Technician ** provides...to policy or procedures and submit updates to the Help Desk Knowledge Base system or SOP.… more
- Extra Space Storage (Buffalo, NY)
- …the flexibility to work 3 days fully remote._** We're currently hiring for a **Service Desk Technician I** for our Buffalo, NY office. In this position, you will ... + High School Diploma or GED with one year or more of Help Desk experience; or equivalent education + A+ Certification is preferred + Previous experience… more
- GovCIO (Albany, NY)
- …such as CompTIA A+, Network+, Security+, Apple Certified Support Professional (ACSP), Google IT Support, or Help Desk Institute (HDI) Certification. + ... **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to...issues. + Be accountable, punctual, and ready to take help desk calls at the start of… more
- Akwesasne Mohawk Casino Resort (Hogansburg, NY)
- …Reports To: IT Helpdesk Supervisor FLSA Status: Non - Exempt SUMMARY: The Help Desk Technician 's role is to ensure proper computer operation so ... Job Title: IT Helpdesk Technician Department: Information Technology... technician . + Record, track, and document the help desk request problem-solving process, including all… more
- Humana (Albany, NY)
- **Become a part of our caring community and help us put health first** The Help Desk Support Technician 2 provides support to end users for computer, ... service level requirements and providing excellent customer service. The Help Desk Support Technician 2:...or when appropriate, escalate or route them to appropriate IT staff members. + Performs root cause analysis, develops… more
- TEKsystems (Syracuse, NY)
- …and update knowledge base articles and documentation used by the team and technical service desk * Partner with various teams within IT and other departments to ... The ideal candidate for this position is a reliable, adaptable, thought-leading IT Desktop support professional capable of maintaining high work standards while… more
- GovCIO (Albany, NY)
- …document interactions accurately in real-time. + Prior experience with documentation in help desk , ticketing, or reporting systems preferred (training provided). ... hiring for a Connected Device Support & Reconciliation Support Technician to ssupport our VA Customer. This position will...team of transformers--people who are passionate about transforming government IT . Every day, we make a positive impact by… more