- Sprinklr (New York, NY)
- …& documenting of all support service desk activities and managing the overall day-to-day IT Helpdesk function + Act as an escalation point for unresolved issues, ... smooth running of live events (onsite and virtual) + Review and report IT Helpdesk ticketing system metrics to IT leadership, suggesting necessary changes or… more
- Alaant (Glens Falls, NY)
- …and handle user account administration in Active Directory. + **Team Leadership** **:** + Lead and mentor the IT support team, ensuring needed resources are ... the Capital Region. They are seeking an individual to lead and manage a team for their Tier 1...a team for their Tier 1 and Tier 2 helpdesk . Great benefits and work/life balance!** **Hours and Benefits… more
- Colliers Engineering & Design (Rochester, NY)
- …seeking a tech-savvy problem solver who loves helping people! As an IT Technician, you'll troubleshoot computer, hardware, and software issues while keeping things ... + Serve as the first point of contact for helpdesk inquiries. + Record, track, and document the help...experience in desktop support or related field. + Experience IT service management methodologies. + CompTIA A+, Network+, Security+,… more
- TEKsystems (New York, NY)
- …the upper west side, NYC Description Our client is looking for a Lead Systems Engineer with hands on experience with M365, Azure, networking/firewalls, and security ... certifications renewed and current. + Continuing education and knowledge upskilling. Lead /Managerial Responsibilities: + Trusted Thought Partner: Act as a trusted… more
- City of New York (New York, NY)
- …Reporting directly to the Chief Information Officer, the Executive Director will lead efforts to deliver exceptional, customer-focused IT services by developing ... and maintaining comprehensive operating procedures across Helpdesk and Application units. This role is responsible for supporting the continuous availability,… more
- Custom Computer Specialists (Hauppauge, NY)
- …possible. Position Summary The Director of Revenue Operations will architect and lead the go-to-market (GTM) operational strategy for our Managed Services Provider ... Process & Workflow Optimization + Map and standardize end-to-end revenue workflows: lead generation, lead scoring, sales handoff, onboarding, renewals, and… more
- Duolingo (New York, NY)
- …how our product is built. As Duolingo's Head of Security, you will lead a high-leverage organization spanning Platform Security, Compliance, and Corporate IT . ... for endpoint management/MDM, identity/SSO/MFA, fleet security, SaaS administration, and helpdesk + Modern application security leadership and mobile-app security… more
- City of New York (New York, NY)
- Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service agency ... and ability to achieve results are valued. All managers lead teams and/or lines of service, assuming increasing levels...responsibility: - At least 3-5 years of experience as IT support specialist, system analyst, technical admin or an… more