• IT Helpdesk Lead

    Sprinklr (New York, NY)
    …& documenting of all support service desk activities and managing the overall day-to-day IT Helpdesk function + Act as an escalation point for unresolved issues, ... live events (onsite and virtual) + Review and report IT Helpdesk ticketing system metrics to ...Insights. Sprinklr is here to do three things: + Lead a new category of enterprise software that we… more
    Sprinklr (09/05/25)
    - Related Jobs

  • Lead Desktop Support Technician

    Cognizant (New York, NY)
    …with extensive experience in corporate IT environments to join our team as a Lead Desktop and IT Support Specialist. This role is ideal for someone who ... **Job Role:** Lead Desktop Support Technician **Job Location** : New...structured enterprise settings and has a strong background in helpdesk systems, executive-level support, and cross-platform environments. **Responsibilities** .… more
    Cognizant (10/18/25)
    - Related Jobs

  • IT Support Manager

    Alaant (Glens Falls, NY)
    …and handle user account administration in Active Directory. + **Team Leadership** **:** + Lead and mentor the IT support team, ensuring needed resources are ... the Capital Region. They are seeking an individual to lead and manage a team for their Tier 1...a team for their Tier 1 and Tier 2 helpdesk . Great benefits and work/life balance!** **Hours and Benefits… more
    Alaant (10/07/25)
    - Related Jobs

  • Technology Manager-EUC Lead - New York

    Capgemini (NY)
    **Job Title:** Technology Manager-EUC Lead **Location:** New York, NY (located near Penn Stations South) **Hybrid Work Schedule:** Will be required to work on site ... are seeking a tech savvy EUS (End User Services) Lead who is excited about the latest Automation and...3-5 years of experience with large scale operations for IT field work Superior customer service and people skills… more
    Capgemini (10/11/25)
    - Related Jobs

  • Director of Information Technology and Health…

    Access: Supports For Living (Middletown, NY)
    …clinical and administrative teams. IT Governance, Risk & Compliance + Lead IT governance efforts including data privacy, system access, vendor management, ... system improvements, and technology investments. Infrastructure & Technical Operations + Lead the organization's IT infrastructure, including networks, servers,… more
    Access: Supports For Living (10/10/25)
    - Related Jobs

  • Executive Director, Service Desk

    City of New York (New York, NY)
    …Reporting directly to the Chief Information Officer, the Executive Director will lead efforts to deliver exceptional, customer-focused IT services by developing ... and maintaining comprehensive operating procedures across Helpdesk and Application units. This role is responsible for supporting the continuous availability,… more
    City of New York (09/04/25)
    - Related Jobs

  • Associate Director of Enterprise Application…

    The Research Foundation for SUNY (Albany, NY)
    …+ Maximize effectiveness and minimize costs related to enterprise-wide IT applications. Develop and encourage strong collaborative working relationships with ... current and future business objectives. + Collaborate with the IT leadership team to define and execute the ...standards while coaching the team to these standards. + Lead a team of business analysts and application developers,… more
    The Research Foundation for SUNY (09/24/25)
    - Related Jobs

  • Senior Systems Administrator, Databrary

    NYU Rory Meyers College of Nursing (New York, NY)
    …creating diagrams and documentations, Experience training customers or staff, Understanding of IT Operations and utilizing HelpDesk , 3- 5 years administering and ... on security log review and incident escalation. The role will lead technical remediation efforts, ensuring high availability, security, and scalability. Working… more
    NYU Rory Meyers College of Nursing (10/01/25)
    - Related Jobs

  • Intermediate Help Desk Technician

    Chenega Corporation (West Point, NY)
    …**Intermediate Help Desk Technician** will provide expert advice and support services in IT at The United States Military Academy (USMA) at West Point, on-site. The ... by responding to operational problems that are funneled to the team via helpdesk tickets. + Other duties as assigned. **Qualifications** + High school diploma or… more
    Chenega Corporation (10/23/25)
    - Related Jobs

  • Professional School Senior Associate Dean…

    CUNY (New York, NY)
    …functions, including enterprise systems, cybersecurity, academic and research computing, helpdesk support, infrastructure, data analytics, and IT governance ... bargaining environments and shared governance structures. + Experience leading IT modernization, digital transformation, and information security initiatives. +… more
    CUNY (09/30/25)
    - Related Jobs