- Sprinklr (New York, NY)
- …& documenting of all support service desk activities and managing the overall day-to-day IT Helpdesk function + Act as an escalation point for unresolved issues, ... live events (onsite and virtual) + Review and report IT Helpdesk ticketing system metrics to ...Insights. Sprinklr is here to do three things: + Lead a new category of enterprise software that we… more
- Cognizant (New York, NY)
- …with extensive experience in corporate IT environments to join our team as a Lead Desktop and IT Support Specialist. This role is ideal for someone who ... **Job Role:** Lead Desktop Support Technician **Job Location** : New...structured enterprise settings and has a strong background in helpdesk systems, executive-level support, and cross-platform environments. **Responsibilities** .… more
- Alaant (Glens Falls, NY)
- …and handle user account administration in Active Directory. + **Team Leadership** **:** + Lead and mentor the IT support team, ensuring needed resources are ... the Capital Region. They are seeking an individual to lead and manage a team for their Tier 1...a team for their Tier 1 and Tier 2 helpdesk . Great benefits and work/life balance!** **Hours and Benefits… more
- Capgemini (NY)
- **Job Title:** Technology Manager-EUC Lead **Location:** New York, NY (located near Penn Stations South) **Hybrid Work Schedule:** Will be required to work on site ... are seeking a tech savvy EUS (End User Services) Lead who is excited about the latest Automation and...3-5 years of experience with large scale operations for IT field work Superior customer service and people skills… more
- Access: Supports For Living (Middletown, NY)
- …clinical and administrative teams. IT Governance, Risk & Compliance + Lead IT governance efforts including data privacy, system access, vendor management, ... system improvements, and technology investments. Infrastructure & Technical Operations + Lead the organization's IT infrastructure, including networks, servers,… more
- City of New York (New York, NY)
- …Reporting directly to the Chief Information Officer, the Executive Director will lead efforts to deliver exceptional, customer-focused IT services by developing ... and maintaining comprehensive operating procedures across Helpdesk and Application units. This role is responsible for supporting the continuous availability,… more
- The Research Foundation for SUNY (Albany, NY)
- …+ Maximize effectiveness and minimize costs related to enterprise-wide IT applications. Develop and encourage strong collaborative working relationships with ... current and future business objectives. + Collaborate with the IT leadership team to define and execute the ...standards while coaching the team to these standards. + Lead a team of business analysts and application developers,… more
- NYU Rory Meyers College of Nursing (New York, NY)
- …creating diagrams and documentations, Experience training customers or staff, Understanding of IT Operations and utilizing HelpDesk , 3- 5 years administering and ... on security log review and incident escalation. The role will lead technical remediation efforts, ensuring high availability, security, and scalability. Working… more
- Chenega Corporation (West Point, NY)
- …**Intermediate Help Desk Technician** will provide expert advice and support services in IT at The United States Military Academy (USMA) at West Point, on-site. The ... by responding to operational problems that are funneled to the team via helpdesk tickets. + Other duties as assigned. **Qualifications** + High school diploma or… more
- CUNY (New York, NY)
- …functions, including enterprise systems, cybersecurity, academic and research computing, helpdesk support, infrastructure, data analytics, and IT governance ... bargaining environments and shared governance structures. + Experience leading IT modernization, digital transformation, and information security initiatives. +… more