- Robert Half Technology (New York, NY)
- Description We are looking for an experienced IT Service Desk Administrator to join our team in New York, New York. In this Contract-to-Permanent role, ... provide technical support and troubleshooting for end-users, ensuring smooth operation of IT systems and devices. This position requires a strong background in… more
- City of New York (New York, NY)
- …more areas of services and are accountable for the success of an assigned unit. The Service Desk Unit is part of a central services and support group within the ... information and driving best practices related to sustainable knowledge acquisition and skills. The Service Desk operates as a central service and support… more
- Robert Half Technology (New York, NY)
- …services including Azure, Intune, Exchange Online, Defender, and Entra ID. Manage service desk tickets, ensuring timely resolution and high-quality user ... Description Key Responsibilities Act as a trusted IT advisor to New York office employees, providing expert support and guidance across all levels. Deliver… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- … administrator capacity. Considered a technical specialist in a variety of IT administrator disciplines. + Configure, monitor, and maintain AIX OS systems ... tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux and Unix...environment. + Provide support to resolve incident, problem, or service requests that require subject matter expertise and cannot… more
- Buffalo Public Schools (Buffalo, NY)
- …a confirmation email. QUALIFICATIONS: Candidates must have current experience managing a IT /Help Desk center. While not required, candidates can apply for ... workshops. EXPERIENCE: Candidates must have experience working in the IT /Help Desk field that can be verified...any other related duties as assigned by the appropriate administrator or supervisor. Buffalo Public Schools reserves the right… more
- LiDestri (Fairport, NY)
- …Provide telephone support related to networking or connectivity issues + Document help desk requests and resolutions + Participate in an on-call rotation as required ... of tests, procedures, and emergency polices + Maintain Corporate IT Polices + Proper incident reporting and remediation for...communications skills (both written and oral) and strong Customer Service and Client Facing skills + Ability to maintain… more
- City of New York (New York, NY)
- …management. This position is a key figure to ensure that the Production Control and IT Service Desk runs smoothly and effectively. Required Experience: - ... Administrator for multiple systems. As part of the service management, this person will be responsible for driving...tickets - Minimum 2+ years of experience with creating IT Service Desk Dashboard Reports,… more
- Amentum (Batavia, NY)
- …your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and ... to your technical experience, you also have exceptional customer service skills and are willing to go the extra...+ Associates Degree, and at least 1 year of IT help desk support experience + Or… more
- Guthrie (Cortland, NY)
- …etc.) + Promotes the use of TGC's PMO methodology and standards to manage IT initiatives. + Demonstrate commitment to customer service by providing responsive ... and software as required. This position will work together with the Help Desk and Network Operations Center (NOC) staff as appropriate to determine and resolve… more
- Guthrie (Cortland, NY)
- …etc.) + Promotes the use of TGC's PMO methodology and standards to manage IT initiatives. + Demonstrate commitment to customer service by providing responsive ... and software as required. This position will work together with the Help Desk and Network Operations Center (NOC) staff as appropriate to determine and resolve… more
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