- Excelsior Orthopaedics Group (Amherst, NY)
- Job Summary The IT Service Desk Manager oversees the daily operations of IT support team, ensuring exceptional customer service and the timely, ... accountable, and innovative every day. + Manage the daily operations of the IT Service Desk , including team member scheduling, ticket management, and quality… more
- Cayuse Holdings (Albany, NY)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 6pm-3am EST) **_SALARY:_** ... $20.00-$22.00/hr **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer ...and Apple suite of applications + Administration of ServiceNow IT Service Management System (for example … more
- City of New York (New York, NY)
- …Director of Service Delivery with leadership experience in application support, service desk and project management essentials. Reporting directly to the ... Only candidates who are permanent in the Computer Systems Manager title or those who are reachable on the...service excellence. - Maintaining processes for inventory management, IT equipment utilization, and receipt of IT … more
- Vail Resorts (Hunter, NY)
- … desk operations; will provide guidance and leadership to the Front Desk Agents ensuring consistent quality customer service is delivered. Resolve customer ... 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and...and Accident plans **Job Summary:** The Team Lead: Front Desk , will be responsible for the daily supervision of… more
- City of New York (New York, NY)
- …management. This position is a key figure to ensure that the Production Control and IT Service Desk runs smoothly and effectively. Required Experience: - ... Information Security. Your Impact: Under the supervision of the IT Service Management (ITSM) Manager ,...tickets - Minimum 2+ years of experience with creating IT Service Desk Dashboard Reports,… more
- Eastman Kodak Company (Rochester, NY)
- IT Manager Apply now " Date:Aug...related desktop technologies and with day-to-day management in a service desk environment. You will work closely ... 14650 Company: Kodak Role Overview The End User Computing Manager is responsible for providing exceptional end user experience...computing laptops and desktops 40% *Provide exceptional end user service and help desk support 30% *Securely… more
- CUNY (New York, NY)
- …on cloud or hybrid cloud applications. Under administrative direction of a university IT manager , with broad latitude for independent action or decision, all ... University's network, and operates the University's Data Center and Service Desk . Additionally, CIS manages the processes...and change management activities of one or more major IT service (s) and/or information technologies and evaluating,… more
- CUNY (New York, NY)
- …datacenters, networks and cloud deployments. Under administrative direction of a university IT manager , with broad latitude for independent action or decision, ... and maintains the University's network, and operates the University's Data Center and Service Desk . Additionally, CIS manages the processes of safeguarding the… more
- CUNY (New York, NY)
- …datacenters, networks and cloud deployments. Under administrative direction of a university IT manager , with broad latitude for independent action or decision, ... upgrades and maintains the University's network, operates the University's Data Center and Service Desk , manages the processes that safeguard the University's … more
- CUNY (New York, NY)
- Computer System Manager Level 4 - Director of Application Development **GENERAL DUTIES** IT Computer Systems Managers manage and direct an Information Technology ... a unit or group. This job is in CUNY's Classified Managerial Service . The full specification is available on our web site at… more