- Excelsior Orthopaedics Group (Amherst, NY)
- Job Summary The IT Service Desk Manager oversees the daily operations of IT support team, ensuring exceptional customer service and the timely, ... accountable, and innovative every day. + Manage the daily operations of the IT Service Desk , including team member scheduling, ticket management, and quality… more
- International Rescue Committee (New York, NY)
- Requisition ID: req58954 Job Title: Global Service Desk Manager Sector: Information Technology Employment Category: Regular Employment Type: Full-Time Gross ... Arrangement: Hybrid Job Description Job Overview/Summary: In the Global Service Desk Manager role you...role you will be at the forefront of driving IT support across multiple regions, ensuring exceptional service… more
- Cayuse Holdings (Albany, NY)
- **Overview** **Job Title:** Senior Service Desk Agent **Cayuse Company:** Cayuse Commercial Services **Location:** Remote **Pay Rate:** $23-$27 per hour **The ... Work** The Senior Service Desk Agent provides customer ...and Apple suite of applications. + Administration of ServiceNow IT Service Management System (for example … more
- EXOS (New York, NY)
- …Greet and welcome new fitness center members, assist with membership enrollment and front desk operations + Coordinate with Manager to ensure accurate payroll + ... Job Summary: Responsibilities: We're seeking a Front Desk Associate to join our team. As a...Consistently offer the highest level of personalized member customer service while maintaining a positive, enthusiastic and helpful attitude… more
- City of New York (New York, NY)
- …management. This position is a key figure to ensure that the Production Control and IT Service Desk runs smoothly and effectively. Required Experience: - ... Information Security. Your Impact: Under the supervision of the IT Service Management (ITSM) Manager ,...tickets - Minimum 2+ years of experience with creating IT Service Desk Dashboard Reports,… more
- Eastman Kodak Company (Rochester, NY)
- IT Manager Apply now " Date:Jun...related desktop technologies and with day-to-day management in a service desk environment. You will work closely ... 14650 Company: Kodak Role Overview The End User Computing Manager is responsible for providing exceptional end user experience...computing laptops and desktops 40% *Provide exceptional end user service and help desk support 30% *Securely… more
- College of Mount Saint Vincent (Bronx, NY)
- …to enhance service quality and user experience. Key Responsibilities + Manage daily IT Service Desk operations and foster a culture of service ... each other. Job Description Reporting to the CIO, the Manager of IT Support Services leads frontline...of IT experience, including 2+ years in service desk or IT leadership.… more
- City of New York (New York, NY)
- …service desk , computer operations, telecommunications, and document management. The IT Project Manager is responsible for managing multiple portfolios of ... applicants must be current City of New York employees serving in a permanent Civil Service title of Computer Systems Manager ; or be reachable on the current… more
- City of New York (New York, NY)
- …is recruiting for one (1) Computer Specialist (SW) Level IV, to function as IT Demand, Capacity and Business Relationship Manager , who will: - Collect and ... MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE. The Department of Social Services (DSS) is...IT -related requests from business units. - Forecast future IT needs based on historical data, trends, and strategic… more
- City of New York (New York, NY)
- …process re-engineering, change management, program management, security administration, service desk , computer operations, telecommunications, and document ... of New York employees serving in a permanent Civil Service title of Computer Operations Manager or... Management for Customer Satisfaction: Implement and maintain robust IT service management frameworks (eg, ITIL) to… more
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