- Mizuho Corporate Bank (New York, NY)
- Join Mizuho in IT Service Management Operations ! We are seeking a highly experienced and dynamic Director of IT Service Management Operations to join Mizuho ... will be responsible for leading a team to execute the day-to-day operations and governance of Incident Management, Change Management, Problem Management, and Release… more
- Grant Thornton (Melville, NY)
- …intelligence, strategic architecture, enterprise architecture, cloud / infrastructure architecture, IT operations (ITIL / ITSM ) + Consistent with the firm's ... that integrates multiple functional disciplines including accounting, finance, sales, operations , and human capital management and information technology to support… more
- ABM Industries (New York, NY)
- …+ Oversee the adoption, execution and governance of ITIL best practices across IT operations . + Ensure alignment of ITSM processes with business objectives to ... certifications a plus. + Deep understanding and experience with operationalizing ITSM frameworks, ITIL processes, and service management tools + Strategic thinking… more
- NFTA (Buffalo, NY)
- …- $ 138,323 Union Status: NON-REPRESENTED WORK OBJECTIVE: The IT Security Manager ( ITSM ) is responsible for leading the day-to-day operations of securing the ... various information systems. Reporting to the Chief Technology Officer (CTO), the ITSM is tasked with providing technical expertise in all areas of network,… more
- City of New York (New York, NY)
- …innovative Service Operations Manager to lead our IT Service Management ( ITSM ) initiatives and ensure the seamless operation of critical systems and services. ... exciting opportunity for a skilled professional to oversee daily technical operations , drive continuous improvement, and support our mission critical technology… more
- VF Corporation (NY)
- … ITSM , Compliance, Configuration Management, Change Management, Infrastructure and Operations teams to help maintain the day-to-day records and databases ... and manages to license optimization. + Collaborate with the operations team to ensure that all "in-scope" devices are...related field + Proficient SAM experience with Flexera and ITSM experience with ServiceNow + Proven experience and knowledge… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... disruption and receive timely support to continue their critical operations . To do well in this role, familiarity with...well in this role, familiarity with IT Service Management ( ITSM ) principles and a strong foundation in SAP ERP… more
- Robert Half Technology (New York, NY)
- …support for hardware and software issues, ensuring minimal disruption to business operations . * Manage and resolve service requests through platforms like ServiceNow ... ITSM , adhering to established protocols. * Troubleshoot and resolve...Office 365 and its applications. * Experience with ServiceNow ITSM for managing service requests and incidents. * Familiarity… more
- Deloitte (New York, NY)
- …transform their legacy programs; working across a variety of different security operations center, risk and compliance programs that extend well beyond Cyber Risk. ... + Design and architect ServiceNow security solutions focusing on Security Operations , Integrated Risk Management, and Vulnerability Response + Collaborate with sales… more
- Lincoln Financial (Albany, NY)
- …Tier 4 support for Application Registration (Oauth/OIDC)/Enterprise Application Registration (SAM) operations as needed. + Work closely with Security and Enterprise ... security and operational efficiency. + Collaborate with Managed Service Providers (MSPs) operations support and provide support to the team. + Create and maintain… more