- Planned Parenthood of Central and Western NY (Rochester, NY)
- …to other medical team members (RN's) in support of the Call Center . + Directs or transfers calls regarding insurance verification, fundraising, employment ... Bilingual Call Center Representative Rochester, NY, NY...Center visit. + Provides information to shared service inbound customer inquiries regarding medical services offered in additional,… more
- Healthfirst (NY)
- …degree or higher from an accredited institution. + Extensive work experience including inbound and outbound call center with telemarketing responsibilities ... **Duties and Responsibilities** + Handling inbound and outbound calls to and from customers...Services at home. + Documents all incoming/outbound calls under call tracking in Salesforce + Documents all outcomes in… more
- Adecco US, Inc. (Goshen, NY)
- …and is currently seeking **detail-oriented** and **dependable individuals** for a **full-time Inbound Call Representative** position in **Goshen, NY** , paying ... available for our associates include medical, dental, vision, life insurance , short-term disability, additional voluntary benefits, EAP program, commuter benefits… more
- DePaula Chevrolet, Inc (Albany, NY)
- …Friday 9am-6pm/Saturday 8am-5pm NO PHONE CALLS PLEASE Responsibilities: + Handle all inbound phone appointments and inquiries + Contact customers via email, phone, ... Benefits: + Weekly Salary plus Monthly Commission + Medical, Vision, and Dental Insurance + Life Insurance + Paid Holidays + Paid Vacation and Sick Time + Paid… more
- Spectrum Health and Human Services (Orchard Park, NY)
- …+ Answer inquiries and offer valid information as needed + Minimize call duration without compromising quality. + Maintain HIPAA compliance to protect individuals' ... to the appropriate person. + Manages high volume of inbound phone calls for various locations; always identifies self...+ Attend meetings onsite and offsite as assigned. + Insurance verification for Medicaid and Commercial payors + Other… more
- Sedgwick (Rochester, NY)
- … insurance experience + At least 1 year of customer service experience; call center experience strongly preferred + Strong verbal communication and active ... fast-paced, customer-focused team supporting one of the most innovative insurance operations in the industry. As an Inbound...+ At least 1 year of customer service experience; call center experience strongly preferred **Skills &… more
- Cardinal Health (Albany, NY)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... to provide order status updates to achieve first time call resolution + Interpret the meaning of insurance...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …by delivering excellent customer-centered service providing information regarding services in a call center environment. + Responds to customers in a ... computer in a professional environment, preferably with Microsoft Office Products. + Call center experience preferred, not required. + Strong analytical and… more
- Evolent (Albany, NY)
- …trainers who have experience working within the Evolent Customer Service Operations (CSO) call center . Training Hours are 8:00am - 4:30pm CT Monday-Friday (for ... **What You Will Be Doing:** + Answer and manage inbound inquiries regarding health plan benefits and claims, eligibility,...assessment upon offer acceptance) * At least 1 year call center experience is required. * Ability… more
- Casella Waste Systems Inc. (Clifton Park, NY)
- …as needed\. + Builds instant rapport with customers and lasting relationships with other call center team members based on trust and reliability\. + Utilizes ... our customers by responding to a high level of inbound customer calls, inquiriesandrequests which may require research and...customers\. + Understands and strives to meet or exceed call center metrics while providing excellent consistent… more