- The Hartford (NY)
- …sales experience and comfort with negotiating and overcoming objections + Current or prior call center experience preferred + Ability to adapt and thrive in a ... make a difference and are proud to be an insurance company that goes well beyond coverages and policies....strong ethical foundation. We put the customer at the center of everything we do and foster a collaborative,… more
- Humana (Albany, NY)
- …times.** + **Handles 40+ inbound calls daily from members in a fast-paced inbound call center environment.** + Records details of inquiries, comments or ... to their needs. **Preferred Qualifications** + Associate or Bachelor's degree + Previous inbound call center or related customer service experience +… more
- Planned Parenthood of Central and Western NY (Rochester, NY)
- …to other medical team members (RN's) in support of the Call Center . + Directs or transfers calls regarding insurance verification, fundraising, employment ... Bilingual Call Center Representative Rochester, NY, NY...Center visit. + Provides information to shared service inbound customer inquiries regarding medical services offered in additional,… more
- DePaula Chevrolet, Inc (Albany, NY)
- …Friday 9am-6pm/Saturday 8am-5pm NO PHONE CALLS PLEASE Responsibilities: + Handle all inbound phone appointments and inquiries + Contact customers via email, phone, ... Benefits: + Weekly Salary plus Monthly Commission + Medical, Vision, and Dental Insurance + Life Insurance + Paid Holidays + Paid Vacation and Sick Time + Paid… more
- Sedgwick (New York, NY)
- … insurance experience + At least 1 year of customer service experience; call center experience strongly preferred + Strong verbal communication and active ... fast-paced, customer-focused team supporting one of the most innovative insurance operations in the industry. As an Inbound...+ At least 1 year of customer service experience; call center experience strongly preferred **Skills &… more
- The Hartford (NY)
- …license required. + 2+ years of recent Property & Casualty experience is preferred. + Call center experience valued + Strong sales acumen with the ability to ... make a difference and are proud to be an insurance company that goes well beyond coverages and policies....earn monthly incentives based upon performance. RESPONSIBILITIES: + Take inbound phone calls on warm leads (no cold calling),… more
- Cardinal Health (Albany, NY)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... to provide order status updates to achieve first time call resolution + Interpret the meaning of insurance...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …by delivering excellent customer-centered service providing information regarding services in a call center environment. + Responds to customers in a ... computer in a professional environment, preferably with Microsoft Office Products. + Call center experience preferred, not required. + Strong analytical and… more
- Evolent (Albany, NY)
- …trainers who have experience working within the Evolent Customer Service Operations (CSO) call center . Training Hours are 8:00am - 4:30pm CT Monday-Friday (for ... **What You Will Be Doing:** + Answer and manage inbound inquiries regarding health plan benefits and claims, eligibility,...assessment upon offer acceptance) * At least 1 year call center experience is required. * Ability… more
- Casella Waste Systems Inc. (Clifton Park, NY)
- …as needed\. + Builds instant rapport with customers and lasting relationships with other call center team members based on trust and reliability\. + Utilizes ... our customers by responding to a high level of inbound customer calls, inquiriesandrequests which may require research and...customers\. + Understands and strives to meet or exceed call center metrics while providing excellent consistent… more