• Level 1 Help Desk…

    FlexStaff (Melville, NY)
    **Req Number** 164790 FlexStaff is seeking a TEMPORARY Level 1 Help Desk Support Consultant for our client, located onsite in Melville. + Hours: M-F ... difficulties. + Ticket all communications within our Enterprise Service Desk systems + Provide direct and indirect assistance to...ensure trouble-free use of available ecommerce services. + Provide level 1 troubleshooting via call, chat or… more
    FlexStaff (08/03/25)
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  • Help Desk Level 1…

    City of New York (New York, NY)
    … Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the ... System (PMS), City Human Resource Management System (CHRMS), Remedy and others. The Help Desk Level 1 Representative will: - Respond to telephone… more
    City of New York (05/14/25)
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  • Help Desk Associate

    City of New York (New York, NY)
    …and developing procedures that are streamlined, understandable and transparent. We are seeking a Help Desk Associate. The Help Desk Associate will ... all clients receive the highest quality of service. The Help Desk Associate must have excellent communication...practices. - Installing Cisco IP Phones and provide first level support and configuration. - Performing IMAC (Install, Move,… more
    City of New York (07/27/25)
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  • Tier 2 Service Desk Analyst (onsite NYC)

    Insight Global (New York, NY)
    …also have onsite walk-ups and deskside help as well. Since this is a 365 desk there will be some US holidays that the analysts will need to work on a skeleton ... This role will primarily focus on 1st and 2nd level support. Each field office has their own Desktop...year Technical Degree OR equivalent experience as a Service Desk Analyst or Technical Support ( 1 -2+ years)… more
    Insight Global (07/27/25)
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  • Help Desk Analyst- Night Shift

    New York Times (New York, NY)
    …Basic Qualifications: + 2+ years of experience in the field of IT Help Desk and/or computer support. + 1 + years of experience in technical troubleshooting + ... it's worth paying for. About the Role As a Help Desk Analyst, you will provide infrastructure...different technical computer-related problems. You'll make the distinction between level one and level two end-user problems,… more
    New York Times (07/31/25)
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  • Assistant Director, Service Desk Operations

    City of New York (New York, NY)
    …flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when necessary. ... ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and...coverage for meetings and/or assigned hours. With a certain level of independence, identify when issues should be escalated,… more
    City of New York (06/12/25)
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  • Service Desk Analyst

    City of New York (New York, NY)
    …update inventory of all equipment, software, and licenses. - Monitor and respond to IT help desk tickets in a timely and efficient manner. - Provide guidance and ... Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One ( 1 )...IT ecosystem and dependencies. - Proven experience as a Help Desk Technician or other customer support… more
    City of New York (05/14/25)
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  • Technology & Engineering Fellow , IT Service…

    MTA (New York, NY)
    Technology & Engineering Fellow , IT Service Desk Job ID: 12469 Business Unit: MTA Headquarters Location: New York, NY, United States Regular/Temporary: Intern ... New York, NY 10004 Position Title: Technology & Engineer Fellow, IT Service Desk Hourly Rate: $21.00 (Undergraduate) OVERVIEW OF DEPARTMENT: The IT Service Desk… more
    MTA (07/25/25)
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  • Senior Analyst, Service Desk Operations…

    City of New York (New York, NY)
    Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... relevant to Analysts in their assigned division and demonstrate an advanced level of expertise. Senior Analysts assume increased responsibilities and may train and… more
    City of New York (08/01/25)
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  • Associate Director, Service Desk Operations

    City of New York (New York, NY)
    …assuming increasing levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align daily operations to the agency's ... schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability (only...a collaborative environment for all peers. With a certain level of independence, the Associate Director will also be… more
    City of New York (08/02/25)
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