- BAE Systems (Buffalo, NY)
- …Other incentives may be available based on position level and/or job specifics. ** Level 2 Technical Support Analyst** **118371BR** EEO Career Site ... work environment. If you are a motivated and skilled technical support analyst looking for a new...Experience, & Skills** **Required Education, Experience, & Skills** + 2 years of experience with Bachelor's degree in Computer… more
- BlackRock (New York, NY)
- …funds, and a variety of other pooled investment vehicles.** **Position Overview** **The Associate - Technical Support Level 2 (TSL2) plays a crucial role ... established protocols.** **Carry out assignments as directed by the Level 2 Support Manager and...knowledge base articles as needed.** **Work closely with the Technical Support Level 3 escalation… more
- GE Vernova (Rochester, NY)
- …CIC Wireless Technical Support team in Rochester, NY. This position provides Level 2 post-sales technical support for GE Vernova's wireless ... in a fast-paced environment. This role acts as the technical bridge between Level 1 customer care...+ Minimum 1- 2 years of experience in technical support , field service, or network operations… more
- New York State Civil Service (New York, NY)
- …management for the group;* Manage the stockroom at the location per ITS guidance;* Provide Level 2 technical support for desktops, laptops, printers, and ... Grade 23 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $86681 to $109650 Annually...Duties Description * Provide supervision for the NYC dedicated support group;* Train new staff in desktop support… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications ... the application, and deal with day-to-day administration and ongoing technical support . + Partner with the National...development teams to work on issues escalated to Tier 2 . + Adhere to the defined incident management, problem… more
- Oracle (Albany, NY)
- …OF DECISIONS, AND DEGREE OF SUPERVISION:** Serving as the global functional and technical authority for rack- level security, you will set and execute strategy, ... Make policy recommendations and strategic decisions for scalable deployment, monitoring, and support models. + Provide executive- level visibility and escalation … more
- Oracle (Albany, NY)
- …ie, demonstrating an understanding of Applications at a functional and technical level (preferably Oracle) **Responsibilities** Oracle provides the world's ... Adapters, + Good knowledge in Oracle Cloud Infrastructure, Oracle Database + Technical support experience & Troubleshooting skills **Desired Skills:** + Fusion… more
- Cornerstone onDemand (New York, NY)
- **Job Description:** The Advanced Technical Support Specialist delivers world-class, elite- level support experiences to our largest enterprise customers. ... calls, meetings, chat, and collaboration tools, ensuring stakeholder clarity-including C- level executives and engineering leaders. + Mentor, advise, and...5 years' experience in a technical customer support role, with a minimum of 2 … more
- Oracle (Albany, NY)
- …support activities according to product support strategy and model. Provide expert- level troubleshooting and technical support for Oracle's Big Data ... **Job Description** As a member of the Support organization, your focus is to deliver post-sales...an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as… more
- HO Penn Machinery Company (Poughkeepsie, NY)
- …of complex activities + At least 2 years of experience in a role providing technical support to end users + Expert PC use and an understanding of basic ... training for workgroup systems + Assist in the managing level 1 evaluation of training programs + Develop web-based...2 years of experience in a role providing technical support to end users + Expert… more