- Broadview FCU (Albany, NY)
- …and delivers an exceptional member experience. Reporting to the VP of the Member Service Center , this role is critical in driving operational ... come to the right place! Summary of Role: The Manager of the MSC Voice Channel provides strategic and...team of approximately four supervisors, ensuring consistent execution of service and performance standards. + Champion a culture of… more
- Broadview FCU (Albany, NY)
- … of MSC Digital and VTM leads a 24/7 team delivering high-touch, high-tech member service through chat, virtual teller machines, and web-based channels. This ... needed. Minimum Job Qualifications: + 5+ years of experience in digital banking, remote service , or contact center leadership, including 2+ years in a management… more
- The Conference Board (New York, NY)
- Manager , Member Engagement, ESF Center , US Apply Now! Back to search Location: New York, NY Department: US Economy Strategy & Finance (ESF) Center ... indicate your full name, contact information and the specific accommodation needed. Position Summary: The Manager , Member Engagement, ESF Center (ME M ) is a… more
- Apicha Community Health Center (Jackson Heights, NY)
- …welcoming environment for underserved and vulnerable populations. We are seeking a Service Coordinator/Case Manager for our Jackson Heights location. Position ... Apicha Community Health Center aims to improve community health by providing...and interpersonal communication skills in English required. Excellent customer service skills to assist in resolving member … more
- Pearson (Albany, NY)
- …exchanges (UK: PSON; NYSE: PSO). Expand your career at Pearson VUE in our **Test Center Manager ** position for our **Albany, NY** location which will be at ... duties as assigned. 40% of daily tasks are Test Center Manager responsibilities: + The Test ...to multi-task. **Qualifications** + Minimum of one year customer service experience preferred. + One year supervision experience in… more
- Trinity Health (Troy, NY)
- …Day Shift **Description:** Serves as a member of the Burdett Birth Center management team. The Manager has 24-hour accountability for the effective and ... time in administrative duties. The Patient Care Services Nurse Manager of the Burdett Birth Center will...Establishes master staffing based upon historical data, unit of service forecasts, census, acuity, and care hours per patient… more
- American Airlines (New York, NY)
- …life and hop on board! **Why you'll love this job** + This job is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division. + ... mechanisms in order for them to deliver superior customer service + Coaches and mentors frontline team members in...and mentors frontline team members in skill development, customer service elevation and company culture behaviors + Promotes an… more
- St. Catherine's Center for Children (Albany, NY)
- RESIDENTIAL CASE MANAGER Title: Case Manager , Residential Location: Albany, NY Program : Residential Case Management Type: Full-time / Non-Exempt Pay Range: ... Job Ref. # : 0116 Our Mission St. Catherine's Center for Children provides a comprehensive range of human...remain, our guiding philosophy as we support the human service needs of children, families, and adults throughout the… more
- Centene Corporation (New York, NY)
- …closely with Member Research & Insights, Product, Sales, Network, Contact Center , internal business unit leaders, and other Shared Service partners to ... experience, getting care, benefit usage, digital tool interaction and Call Center experience) by analyzing complaint trends across member types, implementing… more
- St. Catherine's Center for Children (Hudson, NY)
- CASE MANAGER , GALVAN HOMELESS SHELTER Location: Hudson, NY Program: Columbia County Homeless & Housing Services Type: Full-time / Non-Exempt Pay Range: $22.06 - ... needed Job Ref. #: 0525 Our Mission St. Catherine's Center for Children provides a comprehensive range of human...remain, our guiding philosophy as we support the human service needs of children, families, and adults throughout the… more