- NFTA (Buffalo, NY)
- MANAGER , CUSTOMER EXPERIENCE and COMMUNITY ENGAGEMENT Title Description: Date Posted: 7/31/2025 Deadline: UNTIL FILLED Job Number: 140-25-N Branch: AVIATION ... facing aspects of the 10-year Strategic Plan. Responsible for customer service and landside customer experience...position. * Plans, directs, and coordinates activities of the Customer Service Manager . * Identify, lead, and… more
- The Hertz Corporation (Albany, NY)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Michaels (Medford, NY)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - Medford, NY Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- DoorDash (New York, NY)
- About the Team As one of DoorDash's core operations teams, Customer Experience , ensures that when there are bumps in the last mile, there's always someone there ... centers, with the ultimate goal of delivering an outstanding customer experience as reliably as possible. About... as reliably as possible. About the Role The Manager role is part of the Consumer Experience… more
- CVS Health (New York, NY)
- …product team along with monitoring key operational metrics to optimize the Digital Customer Experience across digital channels. This role will help to support ... _Proactive Insights:_ + Utilizing an array of "Voice of Customer " tools, the CEM Manager will identify...data. _Strategy:_ + Develop a product roadmap to improve Customer Experience based off customer … more
- Acxiom (Albany, NY)
- The Manager , Customer Experience & Experimentation plays a critical role in driving continuous improvement across the customer lifecycle by analyzing, ... customer behaviors, pain points, and motivations through comprehensive customer experience analysis. By translating these insights into data-driven… more
- Fiserv (New York, NY)
- …at Fiserv. **Job Title** Sr. Manager of Product Operations - SMB Digital Customer Experience (CX) & Engagement **Sr. Manager of Product Operations - ... SMB Digital Customer Experience (CX) & Engagement** **About the Role** Join a... experience , driving operational excellence across the entire customer lifecycle-from onboarding to ongoing support. As ** Manager… more
- Nelnet (Albany, NY)
- …where they live, learn and work. We are seeking a highly motivated and experienced Customer Experience Technical Support Manager to serve as the primary ... ** ** EXPERIENCE :** **Minimum 5+ years of proven experience in technical support, customer success, or client-facing technical roles** **3+ years of hands-on… more
- Experian (New York, NY)
- … experience + 5+ years sales/marketing experience required; Minimum 3 years' experience as a Partner Manager , Customer Success Manager , or ... Audigent, the leader in sell-side data and curation The Customer Success Manager , Financial Services Vertical will...and Mortgage companies, Wealth Management Firms, and Fintech. + Experience in customer service. Experience … more
- Tractor Supply Company (Alden, NY)
- …of operations to the Store Manager . Duties include delivering a Legendary Customer Experience , providing leadership and direction to the store team, and ... Assistant Manager $20.30 - $30.50 / hour **Overall Job... that differentiates from the competition. + Champion the Customer Experience in the store and execute… more
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