- Lumen (Albany, NY)
- …us as we digitally connect the world and shape the future. **The Role** The Manager NOC I is responsible for leading and managing our dedicated customer ... team development in alignment with Lumen and customer expectations. The manager will oversee daily operations, prioritize issue resolution, and maintain strong… more
- Audacy (New York, NY)
- …and internal owned & operated services. This role will collaborate with the Knowledge Manager and Service Owners to document and shift work left with a keen eye ... customers. **Qualifications** **More About You:** **Required:** + 8+ years Technical Support, NOC , or ITSM experience. + 5+ years experience managing 24/7 teams. +… more
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