- ERP International (Bohemia, NY)
- …International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time, On Site mid - level ** Service Desk Analysts** to support our ... factors, including but not limited to, experience, qualifications, skill level , and location. The final salary offer will fall...+ Support and respond to tickets for ongoing complex Service Desk activities in ServiceNow for DFC… more
- Hilton (New York, NY)
- …from luxurious full\- service hotels and resorts to extended\-stay suites and mid \-priced hotels\. For nearly a century, Hilton has offered business and leisure ... magnetic allure\.Waldorf Astoria New York \(https://www\.hilton\.com/en/hotels/nycwawa\-waldorf\-astoria\-new\-york/\)is seeking a **Guest Service Agent** to unveil a new era of luxury… more
- SAIC (Kings Point, NY)
- …users for complex issues regarding response and resolution. Escalation point for Junior and Mid - level desk side engineers. Ability to act independently in a ... were unable to be remediated by junior and mid - level engineers. Updates status of queued service requests with the IT service management system. This… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …procedures and customer experience across regions. + Facilitates adherence to unit Service Level Agreements (SLA), internal and external regulatory commitments. ... others as needed), including but not limited to physicians, skilled nursing facilities, mid - level providers and members + Extracts, sorts and distributes reports… more
- New York State Civil Service (Batavia, NY)
- …the Information Technology Specialist 4, SG-25, will be assigned to the Support Desk that directly supports DOH. The incumbent will assist in supporting technology ... expected.* Utilize methodical troubleshooting and investigative processes to resolve unique Level 2, 3 and 4 enterprise issues in helpdesk-based environment.*… more
- Excellus BlueCross BlueShield (Dewitt, NY)
- …IT and business resources. + Responsible for post-mortem and continual service improvement (CSI) activities, develops post DR exercise/test improvement plans, ... Demonstrated ability to lead the development of short to mid -range projects that tie to long term strategic plans....within the organization and to engage at a professional level with external consultants, vendors, and disaster recovery services.… more
- CBRE (New York, NY)
- …vocational training preferred. Minimum of 4+ years of related (eg Front Desk , Concierge, Hospitality, Room Management, or Customer Service ) roles preferred. ... - New York, NY Job ID 249178 Posted 26-Nov-2025 Service line GWS Segment Role type Full-time Areas of...Excel, Outlook, etc. + Excellent organizational skills with a master- level inquisitive mindset. **What You'll Need** Applicants must be… more
- Sprinklr (NY)
- …frequent interruptions + Solicit and respond to internal user questions and feedback in a Service Desk + Assist in T&E KPI and spending reports and system ... partner with cross-functional business partners to provide A+ customer service and support to the business as well as...This candidate must be able to interact with C level executives as well as mid to… more
- CBRE (Manhattan, NY)
- …vocational training preferred. Minimum of 4+ years of related (eg Front Desk , Concierge, Hospitality, Room Management, or Customer Service ) roles preferred. ... New York City, NY Job ID 245239 Posted 03-Nov-2025 Service line GWS Segment Role type Full-time Areas of...assess circumstances, empathize and offer help. Utilize a high level of attention to detail as well as strong… more
- New York State Civil Service (Albany, NY)
- …Receive and professionally and courteously address desktop support calls transferred by the Service Desk .* Monitor ITSM work queues to ensure timely and ... IT Services (ITS) Dedicated Team will function as general Level 2 support staff for Workplace Services Team supporting...to, the following: * Review and respond to IT Service Management (ITSM) system incident and request tickets within… more