- HTC Global Services Inc (Brooklyn, NY)
- Network Support Lead ( L3 ) We are seeking an experienced Network Support Lead ( L3 ) to provide advanced technical leadership and serve as ... the final escalation point for complex network issues. This role involves troubleshooting, architecture support...FortiAnalyzer, Syslog to resolve persistent or high-severity issues. + Lead and manage bridge calls during P1/P2 network… more
- HTC Global Services Inc (Brooklyn, NY)
- Telecom Support Lead - L3 We are looking for a highly experienced Telecom Support Lead ( L3 ) to manage advanced telecom operations, lead ... critical escalations, and ensure optimal performance of enterprise voice and network infrastructure. This is an onsite role requiring deep technical expertise,… more
- HTC Global Services Inc (Brooklyn, NY)
- …tools like Wireshark, FortiAnalyzer, and Syslog to resolve persistent or high-severity issues. + Lead and manage bridge calls during P1/P2 network incidents. + ... Network Design & Architecture Support + Contribute to High-Level and Low-Level Designs (HLD/LLD)...and monitoring integrations. + Change Management & Migrations + Lead complex network changes, major upgrades, firewall… more
- HTC Global Services Inc (Brooklyn, NY)
- …in infrastructure support /engineering, with at least 3-4 years in an L3 or equivalent senior technical role. + Certifications (preferred): + Microsoft Certified: ... Role Summary: The L3 Infrastructure Engineer will serve as a senior...across infrastructure services. The engineer will collaborate with architecture, network , and storage teams to drive continuous improvement and… more
- HTC Global Services Inc (Brooklyn, NY)
- …+ Experience: 10-12+ years in telecom operations, voice engineering, or unified communications support , with at least 3-4 years in L3 or senior escalation ... + Advanced Telecom Operations & Escalations + Act as the final L3 escalation point for all telecom-related incidents including SIP failures, PRI issues,… more
- Sumitomo Pharma (Albany, NY)
- … support , enhancing our Meeting Support program, and assisting in providing support at a L3 level, including to our Executive Leadership Team. This is ... of Good Manufacturing Practices (GMPs) and experience providing technical support in highly regulated or pharmaceutical/biotech facilities. A strong customer… more