- Tompkins Community Bank (Batavia, NY)
- …company, services, and products for retail customers. As incumbent gains knowledge and experience , the work review, call monitoring and supervision may be ... customers by using the right methods/tools available + Meet personal/ customer care center team targets and call ...A minimum of one (1) year banking or related customer service experience + Proficient reading, writing,… more
- City of New York (New York, NY)
- …Center is seeking to hire a Call Agent . The Call Agent will be responsible for providing customer service by answering phones to ensure the ... the Office of External Affairs is the Bureau of Customer Support Services Call Center. The DOHMH...death certificates in person, online or via mail. The Call Agent will also guide customers on… more
- Mount Sinai Health System (Huntington, NY)
- **Job Description** **Access Center Lead Agent - Hicksville, Long Island- OFFS** **Strength Through Diversity** Groundbreaking science. Advancing medicine. Healing ... made personal. **Job Title: Access Center Lead Agent ** The Lead Agent for the Access...Administrative Assistants in addressing patient concerns. + Participates in customer service initiatives, patient satisfaction surveys, ACD and appointment… more
- City of New York (New York, NY)
- …appointments and follow-up; health literature and education materials. Position Summary: The Customer Information Representative- Call Agent will communicate ... LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The DOHMH Call Center delivers enhanced customer service to..."2" above. College credit may be substituted for the experience in a customer service, help desk… more
- Mount Sinai Health System (Greenlawn, NY)
- **Job Description** The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments, consults and follow-up appointments ... absence. **Qualifications** + High School diploma/GED + 3+ years of secretarial/clerical experience , preferably with some directly related experience , in a… more
- Butler America (East Syracuse, NY)
- …via telephone, and Cases to build strong business relationships; ensure a positive customer experience . * Collaborate with internal departments to resolve ... Call Center Customer Service Rep Location:...International Company. GENERAL RESPONSIBILITIES: We seek a motivated, process-oriented Customer Service Agent in our Customer… more
- Bausch + Lomb (Rochester, NY)
- …attitude. + Dependable and consistent attendance. + High school diploma and 1 year customer service experience . + Minimum of 1-2 years Customer Service ... information. + Enter consumer information and document the nature of the call into the designated complaint management system. Classify product complaint and Adverse… more
- Antech Diagnostics (Lake Success, NY)
- …business performance, agent productivity, quality assurance, workforce management, and customer experience . The analyst will work extensively with data ... experience , education, training and budget.** **Job Purpose/Overview** The Call Center Data Analyst delivers on the Antech ...Call Center Data Analyst delivers on the Antech Customer Service Vision of unwavering commitment to empathetic and… more
- US Tech Solutions (East Syracuse, NY)
- … Call Center is a high-volume, fast paced and metric driven call -center team atmosphere with high emphasis on customer satisfaction. **Key Responsibilities:** ... Qualifications:** * High School Degree/GED * 2+ years of experience in a call center and troubleshooting...center and troubleshooting **Key Qualifications:** * Working knowledge of call center tools such as CRM ( Customer … more
- Sedgwick (Buffalo, NY)
- …required. **Active property & casualty insurance agent /producer license is required.** ** Experience ** At least one (1) year of customer service experience ... one of the most innovative insurance operations in the industry. As an Inbound Customer Service Agent - Auto Insurance for the leader in electric vehicle… more