- SUNY Upstate Medical University (Syracuse, NY)
- Job Summary: The Pharmacy Call Center Representative answers all incoming lines to the Call Center (phone, web chat, email, fax, text) for all ... locations. By utilizing directories and active listening, the Representative will accurately and efficiently discern the callers needs...years of relevant health care or call center experience (preferably in a pharmacy , hospital… more
- IQVIA (Bronx, NY)
- **Bi-lingual Pharmacy Support Call Center Representative ** _Contract Remote Role - Location (Open to Remote US)_ As the only global provider of ... looking for a 100% remote (work from home-WFH) contract ** Pharmacy Support Call Center Representative ** to join our team. In this position, you will… more
- Northwell Health (Lake Success, NY)
- …calls on the main number and calls for the Operator and extends the call to the appropriate extension number; places various outside calls for authorized Personnel ... advancement. VIVO will sponsor your training to become a pharmacy technician. Please be aware that while some roles...while some roles may not require New York State Pharmacy Technician Registration, Northwell as a healthcare system mandates… more
- CenterWell (Albany, NY)
- … pharmacy setting + Ability to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting + Strong communication and ... help us put health first** The Rx Clinical Programs Pharmacy Technician Representative 2 supports Pharmacists and...+ Applied knowledge of insurance processing, customer service or call center processes and practices + High… more
- Finger Lakes Community Health (Geneva, NY)
- …401k contribution + Robust PTO offerings + Education reimbursement Job Summary: The Call Center Representative is responsible for providing quality customer ... Call Handling + Greet callers with the appropriate call center contact script + Verify patient...as a new patient + Outside provider, hospital, or pharmacy calls + Prioritize patient needs with provider availability… more
- Molina Healthcare (Albany, NY)
- …High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree ... **JOB DESCRIPTION** **Job Summary** Molina Pharmacy Services/Management staff work to ensure that Molina...coverage determinations and appeals. + Records calls accurately in call tracking system. + Maintains specific quality and quantity… more
- KPH Healthcare Services, Inc. (East Syracuse, NY)
- …requirements. Connect With Us! (https://kphcareers-kphhealthcareservices.icims.com/jobs/13972/work-from-home- call - center - representative ... issues to insure complete client satisfaction. + Provide Help Desk resolution of Pharmacy Network problems to insure complete client satisfaction. + Assist with and… more
- Highmark Health (Albany, NY)
- …This job provides front line staff guidance, ensures effective and efficient delivery of Pharmacy call center services. Serves as first line reviewer in ... a level of high efficiency/productivity. + Ensure adherence to call center turn around time requirements associated...billing practices through paid clams review. + Participate as pharmacy representative in onsite member appeals and… more
- University of Rochester (Rochester, NY)
- …medications in a timely manner. + Provides excellent customer service through the Pharmacy Call Center . Triages patient calls to appropriate party. ... the individual, and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE: The Pharmacy Access Representative III (PAR) is responsible for the… more
- Independent Health (Buffalo, NY)
- …handling self-funded pharmacy calls preferred. + Experience in a call center operations environment preferred. + Demonstrated ability to effectively ... a passion for service, and practices empathetic listening towards all Pharmacy Benefit Dimensions (PBD) customers. The Servicing Representative functions… more
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