- TEKsystems (Buffalo, NY)
- Description Tier 1 Agent will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues. Will ... handle roughly 30-50 inbound calls a day. The Customer Service Representative (CSR) is a member of the...of inquiries about the company's products or services, complaints, remote access to computers, helping with logins, website issues,… more
- SKC Communication Products LLC (NY)
- …staff. + Possess advanced Audio and Control systems knowledge. + Provide direction to Tier 1 technicians, delegate tasks to other team members and possess ... Tier III Service Technician Responsibilities + Provide customer service and audio-visual equipment troubleshooting and problem resolution...advanced problem solving abilities. + Provide direction to Tier 1 and Tier II… more
- City of New York (New York, NY)
- …resolution. The Bureau of Business Information Technology (BIT) seeks to hire one ( 1 ) IT Service Management Specialist to provide Tier I Technical support ... in the country, with nearly 6,000 employees. We deliver 1 . 1 billion gallons of high-quality drinking water...and resolution to end users via telephone, email, using remote access tools, and in person. Install, configure, test,… more
- Anywhere Real Estate (New York, NY)
- …of residential real estate services in the United States. Through Anywhere Inc. Customer Contact Center & Engagement, we deliver high quality leads to the agents ... straight years. We are seeking qualified candidates for our ** Customer Experience Concierge** role, a customer service...all the way through closing. This position is 100% remote from any location in the United States. The… more
- Sinclair Broadcast Group (New York, NY)
- …Connected TV (CTV), and other omni-channel advertising solutions, to mid-market, tier 2, independent advertising agencies, and local media companies. The ideal ... Connected TV (CTV), and other omni-channel advertising solutions, to mid-market, tier 2, independent advertising agencies, and local media companies. The ideal… more
- CBRE (Albany, NY)
- GIS Director- Remote Job ID 189822 Posted 09-May-2025 Service line Advisory Segment Role type Full-time Areas of Interest Data & Analytics Location(s) Remote - US ... **About The Role:** CBRE's Location Intelligence team is looking for a top- tier professional to manage a high-performing team of GIS professionals who deliver… more
- Anywhere Real Estate (Buffalo, NY)
- …specific performance metrics and delivering a world-class brand value customer experience. Additionally, this position will independently manage assigned processes ... **Responsibilities:** + Support high-expectation organizations with a laser focus on top- tier franchises to drive significant growth and engagement. + Lead field… more
- Kelly Services (East Syracuse, NY)
- …us refer customers to the appropriate department * Customer complaints are triaged by Tier 1 and transferred to the Tier 2 representatives * Agents are ... **Contact Center Customer Service Representative** ** 1 ** **st** **shift...also responsible for triage of remote access or Wi-Fi capable products such as thermostats.… more
- TEKsystems (Rochester, NY)
- …systems, and a passion for helping others navigate technology challenges. What You'll Do + Provide Tier 1 and Tier 2 technical support via phone, email, and ... a contract basis. We are seeking a detail-oriented and customer -focused IT Service Desk Technician to provide first-line technical...practices and self-service tools What We're Looking For + 1 + years in a technical support or help desk… more
- CommScope, Inc. (NY)
- …NY and NJ area. The role involves virtual work with up to 50% travel, focusing mainly on Tier 1 MSO and Tier 1 Telco companies. The ideal candidate will ... **You Will Make an Impact By:** + Prioritizing sales and customer relationships to meet assigned financial objectives while achieving product sales/solutions… more