- ThermoFisher Scientific (Grand Island, NY)
- …trained. Voluntary and required overtime on occasion. **Discover Impactful Work:** A Customer Care Representative interacts with customers, sales associates ... all requests and/or issues that arise. Our representatives provide outstanding customer service in this fast-paced environment, promptly and accurately when… more
- Kelly Services (Rochester, NY)
- …and evolving. We at Kelly(R) hear you, and we're here for you! We're seeking ** Customer Care Agent** to work at a **top pharmaceutical client** in **Rochester, ... + M-F, **8:30 AM to 5:00 PM** **Why you should apply to be an Customer Care Agent:** + Join a leading pharmaceutical company known for its commitment to quality… more
- University of Rochester (Rochester, NY)
- …ensure that all functions are completed in an accurate, efficient, and patient/ customer friendly manner. Facilitate work flow in the department by supporting ... achieves and maintains proficiency in the provision of excellent customer service, accuracy of data, and efficiency of work....faxing charts, pulling charts for QA audits or patient care follow up, managing and stocking forms and supplies,… more
- University of Rochester (Rochester, NY)
- …and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE Provides excellent customer service to patients, employees, and guests. Responsible for ... clean and welcoming environment. **ESSENTIAL FUNCTIONS** + Provides excellent customer service to all customers. + Creates a warm...looking for a career in higher education or health care , the University of Rochester may offer the perfect… more
- University of Rochester (Rochester, NY)
- …to patient/physician inquiries, handles or redirects billing inquiries, handles patient/ customer complaints and provides basic technical support. Ensures appropriate ... documents non-routine paging issues which have impacted or delayed patient care . As required, performs disaster protocols. Resolves inquiries efficiently and… more
- University of Rochester (Rochester, NY)
- …to patient/physician inquiries, handle or redirect billing inquiries, handle patient/ customer complaints and provide basic technical support. Ensures appropriate use ... documents non-routine paging issues, which have impacted or delayed patient care . As required, performs disaster protocols. Resolves inquiries efficiently and… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …to Level II qualifications) * Two (2) years' experience in a level II Customer Service Representative role * Ability to multi-task and self-sufficient ... require coming into the Rochester, NY office. The LTC Customer Service Representative resolves customer ...operational administrative work. Level III (in addition to Level II accountabilities): * Handles complex customer and… more
- Mount Sinai Health System (New York, NY)
- **Job Description** The **Member Relationship-Program Manager II -** is a highly visible member of the CAPC team who is responsible for designing and implementing a ... customer experience program which has direct correlation to brand...in pursuing its mission of supporting members to improve care for patients with serious illness, and that CAPC… more
- Ryder System (Rock Tavern, NY)
- …requirements.Collaborate with Sales Team to develop the service requirement section of the Customer Care Plan to ensure effective delivery of service.Conduct ... objectives and labor requirements are met. The Operations Manager II is responsible for ensuring the customer 's... visits and annual reviews as required by the Customer Care Plan. + Financial Management:Responsible for… more
- Cardinal Health (Albany, NY)
- …a liaison in problem-solving, research and problem/dispute resolution **_Job Summary_** The Representative II , Customer Service Operations processes orders ... in accordance to scheduling, demand planning and inventory. The Representative II administers orders in internal systems...in an order. This position specializes in new patient care on the customer service team. **_Responsibilities_**… more
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