- Coinbase (Albany, NY)
- …via self-service, and optimize support interactions to deliver an effortless experience. The CX Programs team leads strategy , planning, and execution for ... * Lead Coinbase's CX risk and payment program as an individual contributor, owning the strategy... strategy . * Proven ability to lead cross-functional programs with product, CX , and XFN stakeholders.… more
- JPMorgan Chase (Brooklyn, NY)
- As a Product Associate, CX Technologist in Merchant Services Commercialization, you are an integral part of the team that innovates new product offerings and leads ... teams to deliver high-quality products that exceed customer expectations. As the CX Technologist Lead within the Commercialization team, you will execute on the… more
- Deloitte (New York, NY)
- …Recruiting for this role ends on January 30, 2026. Work You'll Do An Oracle Cx Senior Manager works with Sales and Service leadership to identify prospects, ... operators, creatives, designers, engineers, and architects. Our team balances business strategy , technology, creativity, and ongoing managed services to solve the… more
- Amazon (New York, NY)
- …and launches to ensure an optimal CX , current and future. Global Deal Strategy and Programs (GDSP) organization is responsible for the AWS Private Pricing ... and high bar to join the AWS Private Pricing Programs and Experiences (3PX) team. 3PX was conceived from...field - 2+ years of experience in customer experience ( CX ) strategy or design - Demonstrated track… more
- Warner Bros. Discovery (New York, NY)
- …you will lead the strategy , planning, and day-to-day implementation of the CX self-service insights program . You'll design and maintain clear and accurate ... to do next. Your Role Accountabilities + Own the CX self-service insights program end-to-end, including intake,...to both technical and non-technical stakeholders as well as senior leadership. + Strong understanding of current AI landscape,… more
- Coinbase (Albany, NY)
- …foster collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Programs team drives strategy , planning, and execution ... improvements. *What We're Looking For* * 5+ years in CX program management, project management, or product...business impact. * Demonstrated ability to run high-impact cross-functional programs across Product, CX , and vendor partners.… more
- Amazon (New York, NY)
- …growth and drive success for these customers. GPSS owns a variety of programs and mechanisms that support global customers, including, but not limited to, global ... team increases, we are building a team of partner strategy and ops experts who are passionate about the...their success to drive growth and improve the end CX . * Define and launch measurement frameworks to report… more
- JPMorgan Chase (New York, NY)
- …data-driven strategy . Structured around three core pillars-Customer VOC & Journey Analytics, CX Solution Orchestration, and CX Strategy & Vision-the team ... tissue across the business, accelerating delivery and embedding disciplined CX thinking into strategy , planning, and execution....to drive meaningful improvements for our customers. As a Senior Associate within the CX Insights team,… more
- Coinbase (Albany, NY)
- …Attendance is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms ... with Product, Data Science, and Customer Experience teams to define strategy , architecture, and execution for our customer facing support technology ecosystem.… more
- Amazon (New York, NY)
- …We are seeking a customer obsessed leader to drive Shopbop & Zappos customer strategy . This pivotal role will shape how we understand, engage with, and grow our ... communication abilities should be exceptional, allowing them to influence senior leadership through data-driven presentations and strategic recommendations. Ideally,… more