- Oracle (Albany, NY)
- **Job Description** NetSuite is seeking a highly motivated, results-oriented Senior Customer Success Insights Analyst to join the Global Customer ... Success initiatives and inform continuous improvement. + Present clear, actionable insights and recommendations to Customer Success leadership and other… more
- Snap Inc. (New York, NY)
- …. We're looking for a strategic and impact-driven leader to build and scale Customer Insights for Snap's Small & Mid-sized Clients (SMC) business. This person ... serve our advertisers. **What You'll Do** + Lead the Customer Insights strategy for Snap's SMC business,...compensation packages that let you share in Snap's long-term success ! Compensation In the United States, work locations are… more
- DoorDash (New York, NY)
- …standards and deal processes. + Collaborate Cross-Functionally: Partner with Product, Marketing, and Customer Success teams to surface insights that inform ... generate insights . + Strong understanding of B2B sales, marketing, and customer success lifecycles. + Experience collaborating with Legal and Finance teams… more
- LinkedIn (New York, NY)
- …office on select days, as determined by the business needs of the team. The Senior Customer Success Manager (CSM) partners closely with their assigned sales ... identifying low utilization and providing solutions to further drive customer success . + Maintain a deep understanding...to effectively guide customers on best practice. + Interpret customer insights to drive change in product… more
- Regeneron Pharmaceuticals (Sleepy Hollow, NY)
- Regeneron is seeking a Director, Customer Insights - Market Access to join our organization! **In this role, a typical day might include:** The Director, ... Customer Insights , Market Access will report into...from plans that measure and track performance against critical success factors 14) Synthesize insights and analyses… more
- Regeneron Pharmaceuticals (Sleepy Hollow, NY)
- Regeneron is seeking an Associate Director, Customer Insights , Immunology (Nasal Polyps and Eosinophilic Esophagitis) to join our team! **In this role, a typical ... day might include:** The Associate Director, Customer Insights , Immunology (Nasal Polyps and Eosinophilic...from plans that measure and track performance against critical success factors 12) Synthesize insights and analyses… more
- Comcast (New York, NY)
- …to the Senior Manager, Customer Success , we are seeking a Senior Customer Success Manager to oversee a strategic portfolio of accounts. This role ... retention, growth, and satisfaction of our clients. As a Senior Customer Success Manager, you...and effective issue resolution and feature delivery. + Deliver insights on client needs, challenges, and opportunities to inform… more
- Oracle (Albany, NY)
- …2-3 days each week** + **Travel is approximately 25%** **Role Overview:** The Customer Success (CS) Presales team (Consulting) is responsible for assisting the ... setting the groundwork for successful implementation projects by the Customer Success (CS) Delivery organization. Our ...Sales Leadership. This individual contributor role, as a _Customer Success (CS) Senior Advisor_ , brings 10+… more
- American Express (New York, NY)
- …executives at merchant partners **Minimum Qualifications** + Strong partner management and/or customer success experience, including a track record of success ... businesses, US Consumer Banking, and best-in-class marketing programs across customer , prospect, and partner channels. The USCS team is...how we can meet their needs - delivering deep insights and maximizing results. **How will you make an… more
- Amazon (New York, NY)
- …and scale needed to build innovative solutions for their most complex challenges. As a Senior Customer Success Specialist GenAI within the AWS Specialists & ... Partners (ASP) Customer Success Center of Excellence org, you...program participation. Product feedback loop: - Collect and communicate customer feedback, insights , and requirements to Go-To-Market… more