- Danaher Corporation (New York, NY)
- …Working the 2nd shift hours with a start time of 1:00 PM-3:00 PM CT, the Senior Customer Technical Support Specialist is responsible for providing ... experience to internal and external customers. This position reports to the Supervisor Customer Technical Support , is part of the Customer Technical… more
- Confluent (Albany, NY)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... present periodic customer reviews, including analysis of technical health and operational performance, to Confluent senior...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support… more
- Rochester Institute of Technology (Rochester, NY)
- **9879BR** **Position Title:** Senior Parking Services Officer/ Technical Support Specialist **Organization:** Parking & Transportation Services **Job ... Responsibilities:** Primary Responsibilities Technical Support ...process by providing input and feedback. Field Operations & Customer Service + Lead and support officers… more
- CAI (Albany, NY)
- …team, including: system administrator, quality assurance tester, implementer, and developer. The Senior Technical Consultant has a proven record of supporting ... Senior ServiceNow ITOM and ITAM Technical ...team + Ensure adherence to ServiceNow platform standards and customer security policies + Participate in Agile ceremonies and… more
- Lumen (Albany, NY)
- …an SME to marketing teams and guide strategy discussions, support customer engagement and conversations, respond to technical inquiries, and participate in ... the world and shape the future. **The Role** We are seeking an exceptional Senior Lead Technical Product Marketing Manager to join our elite Marketing team… more
- Cayuse Holdings (Albany, NY)
- …phases. By leveraging technical expertise, the Senior Technical Manager facilitates deployments, enhances customer interaction tools, and ensures ... **Overview** **The Work** The Senior Technical Manager serves as the...development, deployment, and optimization of CRM, telephony, and other customer -focused tools. + Support implementation phases by… more
- Coinbase (Albany, NY)
- …(CX) organization is on a mission to provide the most trusted and value added customer support . Our team is dedicated to eliminating customer pain points, ... customer base via self-service and automation, and optimizing customer support interactions to create an effortless...interactions to create an effortless experience. As a CX Technical Senior Program Lead you will play… more
- Highmark Health (Albany, NY)
- …other associate and intermediate technical engineers as needed + Perform technical analysis and provide insights to support decision-making across various ... and implementing technical solutions, as well as providing general production support , meeting defined scope, target dates and budgets with minimal or no… more
- Cardinal Health (Albany, NY)
- …(Why Now?), or the customer 's satisfaction, and contract negotiations. The Senior Consultant, Technical Sales role is responsible for closely collaborating ... executives including facilitation of meetings, technology demos, and facilitating customer -initiated risk-assessment milestones. + High technical aptitude and… more
- MongoDB (New York, NY)
- …growth and acumen within the team + Extensive experience with Technical Support businesses/products and familiarity with product management processes ... to build next-generation, AI-powered applications. Partnering with stakeholders in the Technical Services (post-sales support ) team, Analytics team, and other… more
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