- CVS Health (Albany, NY)
- …about helping others and have a talent for problem-solving? Join our team as a Service Advocate . In this role, you will work alongside peers who handle Medicare ... calls, serving as a crucial support system for Customer Service Representatives (CSRs). Your role will involve assisting CSRs...the Single Point of Contact for handling escalated member service inquiries, you will act with fast knowledge using… more
- Sharecare (Albany, NY)
- …in advance._ **Compensation:** $22.00/hour **Job Summary:** The role of the Family Health Advocate is an exciting and innovative remote role newly created to ... Utilizing motivational interviewing and guided approaches, the family health advocate will play a critical role in supporting members...form to ensure appropriate engagement is achieved. + Is fully versed in and can explain plan benefit design,… more
- Healthfirst (NY)
- …calls to and from customers to address their needs while adhering to our service level goals.** + **Screen all incoming calls and handles accordingly.** + **Transfer ... the liaison between all parties and acts as Member advocate maximizing the participants support network and obtaining needed...date and closing them out when a member is fully recertified in ePACES.** + **Prepare//submit monthly reports.** +… more
- Palo Alto Networks (New York, NY)
- …as you are, you're in the right place. **Who We Are** This role is remote , but distance is no barrier to impact. Our hybrid teams collaborate across geographies to ... **Job Summary** Unit 42's Managed Detection and Response (MDR) service is growing fast - and we're building a...the customer's technical questions about incidents or threats are fully addressed + Own the customer communication lifecycle during… more
- BD (Becton, Dickinson and Company) (Rochester, NY)
- …self. Become a **maker of possible** with us. **Job Summary** Automation Service Engineers are responsible for providing technical expertise and owning the success ... or raising customer struggles. In addition, the individual will act as customer advocate and liaison back into the BD organization. This position is also responsible… more
- Copeland (Albany, NY)
- …process and biogas digesters is preferred ** Remote Work Arrangement** : This role is fully remote . As a remote colleague, you may be required to travel ... rallies their peers to provide world class products and service across a group of high value, existing accounts....conditions, and other customer contractual agreements + Be Vilter's advocate to customers and Customer's advocate to… more
- Lumen (Albany, NY)
- …solutions enabling digital business strategies. **Location** This role has been designated as fully remote , candidates must reside in the United States. **The ... leadership teams regarding the customer experience, product features/functionality, and service implementation/management. + Customer Advocate : Acts as customer… more
- Veterans Affairs, Veterans Health Administration (Northport, NY)
- …support to the Chief of Staff and clinical services management officials/ service chiefs by analyzing, evaluating, advising on and/or coordinating health care ... behalf of the Chief of Staff to multiple clinical services/ Service Chiefs and serves as the conduit for information...GS-12 Health System Specialists, (1) GS 11 Transition Patient Advocate , as well as other staff as assigned and… more
- Coinbase (Albany, NY)
- …you, there's no better place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation is required throughout the ... times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. As a Coinbase Concierge, you will serve as a primary… more
- Huntington National Bank (New York, NY)
- …be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for ... assigned team of Relationship Manager/Bankers as direct reports; personally originate, service and maintain an assigned Commercial Loan Portfolio within the… more