- University of Rochester (Brighton, NY)
- … service in all interactions. + Acts as an on-call resource for the Service Desk . + Keeps abreast of current desktop and LAN technologies through continuing ... experience required + Or equivalent combination of education and experience + Previous Service Desk or Call Center Experience preferred + Experience working with… more
- City of New York (New York, NY)
- …technical teams, while documenting and partnering with other units to resolve any issues. Service Desk 's support inhibits task completion and the overall ... , assuming increasing levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align daily operations to… more
- City of New York (New York, NY)
- …runs smoothly and effectively. Required Experience: - Minimum 5+ years of hands-on experience with service desk support with application service desk ... Housing and Homelessness, Mayor Adams' comprehensive housing framework. To support this important work, the administration has committed $5...Minimum 3+ years of experience with Jira or similar service desk tools (ie Service … more
- University of Rochester (Rochester, NY)
- …Data Center Services Technician II provides first level Data Center systems and Service Desk phone support for faculty, staff, students and clinicians ... II provides basic systems monitoring, desktop and application support . The Data Center Services Technician II...+ Resolves routine technical problems for customers received via Service Desk intake mechanisms, such as phone… more
- SUNY Morrisville (Morrisville, NY)
- …2+ years of experience working with professional grade audiovisual equipment and/or service desk computing support . Additional Information: SUNY Morrisville ... design, and recommendations for improving AV setups. + End-User Support (Help Desk - our Tier 1...issues. + Collaborate with other departments to deliver high-quality tech support tailored to user needs. +… more
- Capital Region BOCES (Albany, NY)
- …be granted competitive class status without the need to participate in a competitive exam. Civil Service Title: Help Desk Technician Job Number: 2026-109 ... - Berlin Central School District BASIC FUNCTION: The Help Desk Technician is the primary contact with...that are routine in nature. Enters calls into department support call tracking database/system. Troubleshoots technical support … more
- Corning Incorporated (Painted Post, NY)
- Help Desk Technician **Date:** Oct 2, 2025 **Location:** Painted Post, NY, US, 14870 **Company:** Corning Requisition Number: 71200 **The company built on ... + High School Diploma or GED + 2+ years of experience in Helpdesk or Service Desk environment, Associates Degree preferred + Time management. Ability to meet and… more
- City of New York (New York, NY)
- …at the 2 Lafayette St. and 123 William St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide ... New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails...tickets and E-mails in a timely manner. Provide Helpdesk/desktop support for hardware and software computer systems and peripherals.… more
- CUNY (Brooklyn, NY)
- …services and policies, including maintaining the campus network infrastructure, security compliance, service desk support and data reporting. The Full ... Associates perform a range of work in development/programming, communications, technical support , or similar functions depending on the needs of the Information… more
- Loretto Management Corporation (Syracuse, NY)
- Overview The Analyst, Client Support will provide first-level daily support and problem determination for online services, workstation platform software and ... with both hardware and software issues. The Senior Client Support Analyst is a mentor and provides direction to...Analyst. The Analyst will assist in administration of Help Desk tools, will proactively share information within and across… more