- University of Rochester (Brighton, NY)
- …with unique customer situations. + Assists with onboarding process and training of new Service Desk team members and provides team mentoring on an on-going ... experience required + Or equivalent combination of education and experience + Previous service desk or call center experience preferred + Experience with… more
- Stony Brook University (Stony Brook, NY)
- …Academic, Clinical Faculty, and Staff of Stony Brook Medicine. The **IT Service Desk Technician ** also provides direct support to our clinical nursing ... IT Service Desk Technician - Night Shift - Tuesday...four years experience in a Help Desk , Service Desk or technical support environment.… more
- Stony Brook University (Stony Brook, NY)
- …Academic, Clinical Faculty, and Staff of Stony Brook Medicine. The **IT Service Desk Technician ** also provides direct support to our clinical nursing ... IT Service Desk Technician - Day Shift - Sunday and...to four years experience in a Help Desk , Service Desk or technical support environment.… more
- TEKsystems (Seneca Falls, NY)
- …Exposure to diverse technologies and professional growth. Skills Help desk , Help desk support , Service desk , Troubleshooting, Customer service ... We are seeking a detail-oriented and customer-focused IT Help Desk Technician to join our team. This...Vpn, Remote support Top Skills Details Help desk ,Help desk support , Service … more
- TEKsystems (Seneca Falls, NY)
- …+ Strong organizational skills and attention to detail. Skills Help desk , Help desk support , Service desk , Troubleshooting, Customer service , ... We are seeking a detail-oriented and customer-focused IT Help Desk Technician to join our team. This...our team. This role is responsible for providing technical support to end users, troubleshooting Windows operating system issues,… more
- GMHC (New York, NY)
- …with threat response procedures and participation in log audits or security event reporting. Service Desk & Support Tools + Experience using service ... are mandatory requirements of the job: Tier 1 Help Desk Support + Respond to user ...incidents (eg, Zendesk, Fresh service , or Jira Service Management). + Proficient with remote support … more
- University of Rochester (Rochester, NY)
- …internal equity considerations._ **Responsibilities:** Provides first level Data Center systems and Service Desk phone support for faculty, staff, students ... rotations. **ESSENTIAL FUNCTIONS** + Resolves routine technical problems for issues received via Service Desk intake mechanisms, such as phone calls, service … more
- TEKsystems (Rochester, NY)
- …Technician III provides first level support for the Data Center systems and Service Desk support for those whose business functions rely primarily on ... Skills Desktop, Windows 10, Windows 11, Troubleshooting, Support , Customer service , Hardware, Windows, Help desk , Technical support , Computer… more
- Capital Region BOCES (Albany, NY)
- …criminal history background check in accordance with SAVE Legislation effective July 1, 2001. Civil Service Title: Help Desk Technician Job Number: 2026-141 ... - Schenectady City School District BASIC FUNCTION: The Help Desk Technician is the primary contact with...that are routine in nature. Enters calls into department support call tracking database/system. Troubleshoots technical support … more
- UNIVERSAL Technologies, LLC (Long Island City, NY)
- UNIVERSAL Technologies is seeking an IT Help Desk Technician for an on-site role in Long Island City, NY. May change to a hybrid schedule after 90 days. ... an active LinkedIn preferred. This role provides hands-on technical support for desktop and laptop computers, software applications, peripheral...to high-volume phone and email requests in an IT Service Desk Setting. WHO WE ARE UNIVERSAL… more
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