- NY Creates (Albany, NY)
- …more than $25 billion - placing it at the global epicenter of high- tech innovation and commercialization. Job Description: Job responsibilities include, but are not ... Record and log all customer interactions, problems, and resolutions in a help desk system for future reference. Reset passwords and unlock accounts for all… more
- NY Creates (Albany, NY)
- …than $25 billion - placing it at the global epicenter of high- tech innovation and commercialization. Job Description: Job Description for Administrative Assistant I ... JOB SUMMARY The Administrative Assistant role is to support several NY Creates departments. The Administrative Assistant must be proactive, a problem solver, a team… more
- University of Rochester (Brighton, NY)
- …associated with the computer network, including on-site and off-site locations. + Represents the Service Desk support areas for new services entering into ... for customers across IT areas that are received via Service Desk intake mechanisms, such as ...various tools and systems. + Provides technical response and support for service interruptions and maintenance activities.… more
- University of Rochester (Brighton, NY)
- …with unique customer situations. + Assists with onboarding process and training of new Service Desk team members and provides team mentoring on an on-going ... experience required + Or equivalent combination of education and experience + Previous service desk or call center experience preferred + Experience with… more
- Extra Space Storage (Buffalo, NY)
- …week and the flexibility to work 3 days fully remote._** We're currently hiring for a ** Service Desk Technician I** for our Buffalo, NY office. In this ... position, you will provide full end-user service desk support by allocating, configuring, delivering, troubleshooting, and maintaining systems and software.… more
- CompuCom (Albany, NY)
- …a Service Desk Technician to join our team. Our Service Desk Support Agents coordinate, diagnose, and troubleshoot incoming employee calls for ... industries. They are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network services… more
- Stony Brook University (Stony Brook, NY)
- …Academic, Clinical Faculty, and Staff of Stony Brook Medicine. The **IT Service Desk Technician ** also provides direct support to our clinical nursing ... IT Service Desk Technician - Night Shift - Tuesday...four years experience in a Help Desk , Service Desk or technical support environment.… more
- Stony Brook University (Stony Brook, NY)
- …Academic, Clinical Faculty, and Staff of Stony Brook Medicine. The **IT Service Desk Technician ** also provides direct support to our clinical nursing ... IT Service Desk Technician - Day Shift - Sunday and...to four years experience in a Help Desk , Service Desk or technical support environment.… more
- Humana (Albany, NY)
- …service level requirements and providing excellent customer service . The Help Desk Support Technician 2: + Identifies, researches, and resolves ... community and help us put health first** The Help Desk Support Technician 2 provides...access and hardware issues. Utilize technical experience and customer service skill to assist end users to resolve incidents… more
- University of Rochester (Rochester, NY)
- …internal equity considerations._ **Responsibilities:** Provides first level Data Center systems and Service Desk phone support for faculty, staff, students ... rotations. **ESSENTIAL FUNCTIONS** + Resolves routine technical problems for issues received via Service Desk intake mechanisms, such as phone calls, service … more
