- University of Rochester (Albany, NY)
- …associated with the computer network, including on-site and off-site locations. + Represents the Service Desk support areas for new services entering into ... for customers across IT areas that are received via Service Desk intake mechanisms, such as ...various tools and systems. + Provides technical response and support for service interruptions and maintenance activities.… more
- University of Rochester (Brighton, NY)
- …with unique customer situations. + Assists with onboarding process and training of new Service Desk team members and provides team mentoring on an on-going ... experience required + Or equivalent combination of education and experience + Previous service desk or call center experience preferred + Experience with… more
- Stony Brook University (Stony Brook, NY)
- …Academic, Clinical Faculty, and Staff of Stony Brook Medicine. The **IT Service Desk Technician ** also provides direct support to our clinical nursing ... IT Service Desk Technician - Day Shift - Sunday and...to four years experience in a Help Desk , Service Desk or technical support environment.… more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Day Shift -...2 years of experience in a Help Desk , Service Desk or technical support environment. + ... Off **Position Summary** At Stony Brook Medicine, a **IT Service Desk Technician ** at the...five years experience in a Help Desk , Service Desk or technical support … more
- GMHC (New York, NY)
- …with threat response procedures and participation in log audits or security event reporting. Service Desk & Support Tools + Experience using service ... are mandatory requirements of the job: Tier 1 Help Desk Support + Respond to user ...incidents (eg, Zendesk, Fresh service , or Jira Service Management). + Proficient with remote support … more
- TEKsystems (Syracuse, NY)
- …IT service management platform Skills Service desk , Help desk , Windows 10, Troubleshooting, Phone support , microsoft office, Office 365, Support , ... center, software support , break/fix Top Skills Details Service desk ,Help desk ,Windows 10,Troubleshooting,Phone ...or relevant field or commiserate experience as a Desktop Support Technician /Engineer, or similar role. * 1+… more
- Capital Region BOCES (Albany, NY)
- …criminal history background check in accordance with SAVE Legislation effective July 1, 2001. Civil Service Title: Help Desk Technician Job Number: 2026-137 ... Voorheesville Central School & Albany BASIC FUNCTION: The Help Desk Technician is the primary contact with...that are routine in nature. Enters calls into department support call tracking database/system. Troubleshoots technical support … more
- TEKsystems (Wappingers Falls, NY)
- IT Support / Tech Support Specialist Location: On-site - Wappingers Falls, NY (5 days/week) Schedule: 35 hours/week - Monday through Friday 9 AM to 5 PM Pay ... another entry-level IT job - it's a chance to support a company whose work directly helps save lives....tech -related program + Strong communication, problem-solving, and customer service skills + Ability to work on-site 5 days… more
- UNIVERSAL Technologies, LLC (Long Island City, NY)
- UNIVERSAL Technologies is seeking an IT Help Desk Technician for an on-site role in Long Island City, NY. May change to a hybrid schedule after 90 days. ... an active LinkedIn preferred. This role provides hands-on technical support for desktop and laptop computers, software applications, peripheral...to high-volume phone and email requests in an IT Service Desk Setting. WHO WE ARE UNIVERSAL… more
- Chenega Corporation (West Point, NY)
- …and take your career to the next level! The **Senior Help Desk Technician ** will respond to incoming help and service requests from customer end-users which ... **Req ID:** 38335 **Summary** **Senior Help Desk Technician ** **West Point, NY** Are...core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join… more
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