- Mohawk Valley Health System (Utica, NY)
- Service Response Center Rep - Part Time -...of the Service Response Supervisor, the Service Response Center Representative serves ... answering all incoming calls and routing them appropriately. The Service Response Representative works closely...external vendor. Job Details Req Id 92385 Department COMMAND CENTER - TELEMETRY Shift Variable Shift Hours Worked 7.50… more
- Goodwill of the Finger Lakes (Rochester, NY)
- SUMMARY: Provide outstanding customer service in a contact center operation, with proficiency in handling inbound & outbound calls for assigned account/contract. ... standards. + Schedule and place follow-up calls/e-mails in response to customer inquiries, with little to no supervision....field preferred. Minimum of three years experience in customer service and/or Call Center industry. Or an… more
- University of Rochester (Rochester, NY)
- …individual, and internal equity considerations._ **Responsibilities:** Serves as a customer service representative and technical resource for the Customer ... department to ensure responsiveness. Provides professional, expeditious and high-quality customer service . Provides first level response to phone call issues… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …customer-centered service providing information regarding services in a call center environment. + Responds to customers in a professional, efficient manner to ... the Utilization Management (UM) workflows by providing administrative support and customer service . This position acts as a resource for both internal and external… more
- University of Rochester (Rochester, NY)
- …Respect and Excellence-provides the foundation for how we treat people at this Medical Center ). Achieving our strategic vision depends on all of us living out these ... for PA to determine the reason the request was denied and preparing a response to the payer with necessary additional information. If the denial management will need… more
- Albany Medical Center (Albany, NY)
- …Shift: Day (United States of America) Salary Range: $40,495.10 - $52,643.64 The Pre- Service Representative I is responsible for the initial touchpoint of our ... being rendered, with ability to collect patient financial obligation pre-services. The Pre- Service Representative I, after one year in the position and based… more
- M&T Bank (Williamsville, NY)
- **Contact Center Service Representative (12:30pm to 9:00pm)** **Location:** **Buffalo, NY. This is an on-site position for the first three months - Job then ... by using appropriate needs identification methods, providing information or completing a service transaction in response to incoming questions regarding Bank… more
- New York State Civil Service (Menands, NY)
- …Section 70.1 of the Civil Service Law.Transfer:For 70.1 transfer to Call Center Representative 1, SG-9, you must have one year of permanent competitive, ... NY HELP Yes Agency State Comptroller, Office of the Title Call Center Representative 1, SG 09(NYHELPS)Item# 08227(Multiple) Occupational Category Clerical,… more
- M&T Bank (Williamsville, NY)
- …by using appropriate needs identification methods, providing information or completing a service transaction in response to incoming questions regarding Bank ... **Location** **: Amherst Center (2 days/week in-office)** **Schedule** **: Open availability...service , sales or related experience Familiarity with Contact Center systems and frequently used forms, products and services… more
- TEKsystems (Harrison, NY)
- …that sits onsite in Harrison, NY. This person will be a Data Privacy Customer Service Rep . They need prior experience handling the data privacy and security of ... the DPSS to school district personal. Participate in district/vendor meetings as a representative of the Lower Hudson Regional Information Center * Support… more