• Service Response Center…

    Mohawk Valley Health System (Utica, NY)
    Service Response Center Rep - Regular Time...of the Service Response Supervisor, the Service Response Center Representative ... answering all incoming calls and routing them appropriately. The Service Response Representative works closely...external vendor. Job Details Req Id 90913 Department COMMAND CENTER - TELEMETRY Shift Variable Shift Hours Worked 7.50… more
    Mohawk Valley Health System (05/14/25)
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  • Patient Access Rep

    Albany Medical Center (Albany, NY)
    …States of America) Salary Range: $40,495.10 - $52,643.64 The Patient Access Representative is responsible for the capture of demographic and insurance information ... eligibility application to invoke request to verify insurance eligibility, interpret response and capture appropriate health insurance information as it pertains to… more
    Albany Medical Center (05/10/25)
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  • Customer Service Rep II

    Goodwill of the Finger Lakes (Rochester, NY)
    SUMMARY: Provide outstanding customer service in a contact center operation, with proficiency in handling inbound & outbound calls for assigned account/contract. ... standards. + Schedule and place follow-up calls/e-mails in response to customer inquiries, with little to no supervision....field preferred. Minimum of three years experience in customer service and/or Call Center industry. Or an… more
    Goodwill of the Finger Lakes (05/14/25)
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  • Customer Rep II, Laboratory

    University of Rochester (Rochester, NY)
    …individual, and internal equity considerations._ **Responsibilities:** Serves as a customer service representative and technical resource for the Customer ... department to ensure responsiveness. Provides professional, expeditious and high-quality customer service . Provides first level response to phone call issues… more
    University of Rochester (03/17/25)
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  • Referral & Prior Auth Rep III

    University of Rochester (Rochester, NY)
    …Respect and Excellence-provides the foundation for how we treat people at this Medical Center ). Achieving our strategic vision depends on all of us living out these ... for PA to determine the reason the request was denied and preparing a response to the payer with necessary additional information. If the denial management will need… more
    University of Rochester (05/09/25)
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  • Pre- Service Representative

    Albany Medical Center (Albany, NY)
    …Shift: Day (United States of America) Salary Range: $40,495.10 - $52,643.64 The Pre- Service Representative I is responsible for the initial touchpoint of our ... being rendered, with ability to collect patient financial obligation pre-services. The Pre- Service Representative I, after one year in the position and based… more
    Albany Medical Center (03/15/25)
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  • Contact Center Service…

    M&T Bank (Williamsville, NY)
    **Contact Center Service Representative (12:30pm to 9:00pm)** **Location:** **Buffalo, NY. This is an on-site position for the first three months - Job then ... by using appropriate needs identification methods, providing information or completing a service transaction in response to incoming questions regarding Bank… more
    M&T Bank (04/25/25)
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  • Call Center Representative 1, SG…

    New York State Civil Service (Menands, NY)
    …Section 70.1 of the Civil Service Law.Transfer:For 70.1 transfer to Call Center Representative 1, SG-9, you must have one year of permanent competitive, ... NY HELP Yes Agency State Comptroller, Office of the Title Call Center Representative 1, SG 09(NYHELPS)Item# 08227(Multiple) Occupational Category Clerical,… more
    New York State Civil Service (05/06/25)
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  • Contact Center Specialty Digital…

    M&T Bank (Williamsville, NY)
    …by using appropriate needs identification methods, providing information or completing a service transaction in response to incoming questions regarding Bank ... **Location** **: Amherst Center (2 days/week in-office)** **Schedule** **: Open availability...service , sales or related experience Familiarity with Contact Center systems and frequently used forms, products and services… more
    M&T Bank (05/09/25)
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  • Disaster Preparedness Program…

    New York State Civil Service (Albany, NY)
    …involving commercial nuclear power plants. * Support the State Emergency Operations Center (EOC) during response and exercises.* Perform other duties as ... Emergency Services employee with one year or more permanent, contingent-permanent or 55b/c service as a Disaster Preparedness Program Representative 2 and are… more
    New York State Civil Service (05/10/25)
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