- American Arbitration Association (New York, NY)
- …an innovative Senior Product Manager to lead our AI-enabled alternative dispute resolution products and services. In this pivotal role, you'll drive the ... on stakeholder feedback + Leverage AI and emerging technologies to modernize dispute resolution processes Customer -Centric Development + Conduct user research… more
- CS Energy (Albany, NY)
- The Senior Superintendent works alongside Project Operations and Field Management to foster great client relationships, develop our employees, and oversee the ... tracking, progress & financial forecasting, document management, problem solving, dispute resolution, design troubleshooting, and value engineering + Sets,… more
- Regeneron Pharmaceuticals (Sleepy Hollow, NY)
- …landscape. This may be for you if you: * Can demonstrate a commitment to customer experience and success , with the ability to simplify experiences and deliver ... As a Senior Manager, Software Asset Management you are responsible...IT Software Sourcing and Procurement during renewals, audits, and dispute resolutions. * Identify savings opportunities through software re-harvesting… more
- Cardinal Health (Albany, NY)
- …research and problem/ dispute resolution **_Job Summary_** This position is a customer care specialist on the customer service team **_Responsibilities_** + ... desirable + Basic knowledge of, or ability to learn customer service specialization + Demonstrated success in...instruction on new assignments + Consults with supervisors or senior peers on complex and unusual problems **Anticipated hourly… more
- Entergy (Peekskill, NY)
- …Jackson, MS; The Woodlands, TX This position may be filled as a Procurement Specialist Senior or Senior Staff based on the qualifications and experience of the ... processes to support the delivery of safety, cost, quality, schedule, and customer satisfaction measures. Assignments of increasing scale and complexity will be… more
- Wolters Kluwer (New York, NY)
- …of legal areas such as commercial contracts (eg, SaaS, licensing contracts, customer services contracts and vendor contracts), privacy and data protection and ... specific area of the law or a highly qualified senior generalist. Acts as a resource for colleagues with...strategic relationships as well as on regulatory, compliance and dispute matters. * Working closely with CP & ESG… more
- Mastercard (New York, NY)
- …engineering, design, and market teams. o Monitor key performance metrics, including customer satisfaction, integration success rates, time to onboard, and ... Services leadership team. This role will lead and shape the end-to-end customer experience for clients, including merchants, PSPs, acquirers, and issuers. This… more
- American Express (New York, NY)
- …leadership, and impact-every colleague has the opportunity to share in the company's success . Together, we'll win as a team, striving to uphold our company values ... and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where… more