• Sr . Call Center Rep…

    Broadview FCU (Albany, NY)
    …member issues and escalations with professionalism, accuracy, and empathy within a call center environment . This role supports financial transactions, ... member issues, ensuring first-contact resolution and a positive member experience within a call center environment. + Adherence to call center protocols,… more
    Broadview FCU (09/09/25)
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  • Bilingual Call Center Rep…

    Healthfirst (NY)
    …accredited institution. + Extensive work experience including inbound and outbound call center with telemarketing responsibilities within a healthcare ... Services at home. + Documents all incoming/outbound calls under call tracking in Salesforce + Documents all outcomes in...environment. + Healthfirst product knowledge of Complete Care, Senior Health Partners (SHP) or managed long-term care. +… more
    Healthfirst (10/04/25)
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  • Senior Contact Center…

    Amalgamated Bank (New York, NY)
    Amalgamated Bank is seeking a Sr . Contact Center Representative ! This is a highly visible, high-impact team responsible for every aspect of the consumer and ... client has an optimal experience in any situation. The Sr . Contact Center Representative will...+ Serve as back-up/overflow to provide technical and operational call center support to business clients for… more
    Amalgamated Bank (10/11/25)
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  • Sr Patient Service Rep

    WMCHealth (Ardsley, NY)
    …of customer service and/or medical office experience required. Experience in a call center preferred. Education: High school diploma or equivalent required. ... Sr Patient Service Rep Company: NorthEast...(https://pm.healthcaresource.com/cs/wmc1/#/preApply/30181) Internal Applicant link Job Details: Job Summary: The Senior Patient Service Representative is responsible for… more
    WMCHealth (09/12/25)
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  • Rep . II, Connect Order Placement Phone…

    Cardinal Health (Albany, NY)
    …resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by ... preferred + 2-4 years of experience in a high-volume call center where communication and active listening...instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **REMOTE DETAILS:**… more
    Cardinal Health (10/06/25)
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  • Senior Customer Service Training Specialist

    KPH Healthcare Services, Inc. (Gouverneur, NY)
    …Possesses knowledge and ability to complete all tasks associated to the call center . Works under general supervision. Follows standard procedures to ... to act as supervisor in charge, in absence of call center supervisor and handle escalated member...years experience as a Pharmacy Technician or Customer Service Representative in a health care related service. **Special Conditions… more
    KPH Healthcare Services, Inc. (10/25/25)
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  • Customer Care Representative - Career…

    Casella Waste Systems Inc. (Clifton Park, NY)
    …as needed\. + Builds instant rapport with customers and lasting relationships with other call center team members based on trust and reliability\. + Utilizes ... ## Position Summary The Customer Care Representative provides outstanding service to our customers by...customers\. + Understands and strives to meet or exceed call center metrics while providing excellent consistent… more
    Casella Waste Systems Inc. (09/26/25)
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  • Sr . Manager, Design Program Management

    General Motors (Albany, NY)
    …means the successful candidate is expected to report to **GM Global Technical Center , or** **Sunnyvale Technical Center ** or **Austin innovation Center ** ... and across our 1st party apps and branded websites. **About the Role** Our Sr . Managers are responsible for enabling the operational frameworks of the GM interface… more
    General Motors (10/01/25)
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  • Operations Support Rep II

    University of Rochester (Rochester, NY)
    …Follows emergency protocols accordingly. + Contacts the appropriate supervisor and/or manager on- call , as well as senior leadership, notifying them of the ... by answering telephone, e-mail, and web-based, including social media, service call requests from members of the University community and non-University community.… more
    University of Rochester (08/07/25)
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  • Senior Customer Service…

    CVS Health (Albany, NY)
    …to Effectively Communicate **Preferred Qualifications** + Experience working in a call center environment + Medical terminology/insurance experience + Results ... **Position Summary** Meritain Health an Aetna/CVS affiliate has multiple openings for Sr . Customer Service Representatives in our permanent work from home role… more
    CVS Health (10/29/25)
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