- Healthfirst (NY)
- …accredited institution.** + **Extensive work experience including inbound and outbound call center with telemarketing responsibilities within a healthcare ... Care Services at home.** + **Documents all incoming//outbound calls under call tracking in Salesforce** + **Documents all outcomes in pre-enrollment database… more
- Broadview FCU (Albany, NY)
- …performance metrics and KPIs, including but not limited to, quality assurance, call handle time, member satisfaction, productivity, and service excellence goals. + ... experience will be considered). + Minimum of two (2) years of contact center experience, preferably in a financial institution or credit union environment. +… more
- Amalgamated Bank (New York, NY)
- Amalgamated Bank is seeking a Sr . Contact Center Representative ! This is a highly visible, high-impact team responsible for every aspect of the consumer and ... client has an optimal experience in any situation. The Sr . Contact Center Representative will...+ Serve as back-up/overflow to provide technical and operational call center support to business clients for… more
- WMCHealth (Ardsley, NY)
- …of customer service and/or medical office experience required. Experience in a call center preferred. Education: High school diploma or equivalent required. ... Sr Patient Service Rep Company: NorthEast...(https://pm.healthcaresource.com/cs/wmc1/#/preApply/30181) Internal Applicant link Job Details: Job Summary: The Senior Patient Service Representative is responsible for… more
- Northeast Shared Services (Schenectady, NY)
- Customer Rep - Social Media Dec 8, 2025 Schenectady, NY,...a plus. + Minimum 1 year experience in a call center , virtual customer service, or CRM-based role. ... US, 12308 Salary:17.08 - 25.61 SUMMARY The Shopper Experience Representative is responsible for providing world-class customer service in a dynamic customer… more
- Cardinal Health (Albany, NY)
- …resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by ... preferred + 2-4 years of experience in a high-volume call center where communication and active listening...instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **REMOTE DETAILS:**… more
- Casella Waste Systems Inc. (Rochester, NY)
- …as needed\. + Builds instant rapport with customers and lasting relationships with other call center team members based on trust and reliability\. + Utilizes ... ## Position Summary The Customer Care Representative provides outstanding service to our customers by...customers\. + Understands and strives to meet or exceed call center metrics while providing excellent consistent… more
- WMCHealth (Poughkeepsie, NY)
- Registration Rep I Company: MidHudson Regional Hospital City/State: Poughkeepsie, NY Category: Clerical/Administrative Support Department: Patient Registration ... patient for medical treatment. Responsibilities: + Interview the patient/patient representative for Direct Admissions, Outpatient services, Ambulatory surgery, Minor… more
- Northwell Health (Melville, NY)
- …Description Manages patient calls to the Health System's enterprise-wide centralized call center . Assists with appointment scheduling, messaging physicians (test ... phone to provide best-in-class patient experience through the Health System's centralized call center . Performs a variety of technical service/support duties… more
- University of Rochester (Rochester, NY)
- …Follows emergency protocols accordingly. + Contacts the appropriate supervisor and/or manager on- call , as well as senior leadership, notifying them of the ... by answering telephone, e-mail, and web-based, including social media, service call requests from members of the University community and non-University community.… more