• Sr . Call Center Rep

    Broadview FCU (Albany, NY)
    …member issues and escalations with professionalism, accuracy, and empathy within a call center environment . This role supports financial transactions, ... member issues, ensuring first-contact resolution and a positive member experience within a call center environment. + Adherence to call center protocols,… more
    Broadview FCU (09/09/25)
    - Related Jobs
  • Senior Contact Center

    Amalgamated Bank (New York, NY)
    Amalgamated Bank is seeking a Sr . Contact Center Representative ! This is a highly visible, high-impact team responsible for every aspect of the consumer and ... client has an optimal experience in any situation. The Sr . Contact Center Representative will...+ Serve as back-up/overflow to provide technical and operational call center support to business clients for… more
    Amalgamated Bank (08/26/25)
    - Related Jobs
  • Patient Contact Center

    UHS (Norwich, NY)
    Position OverviewA Patient Contact Center Representative (PCCR) is the customer service liaison to each of our practices. The PCCR interacts with each patient ... School Diploma or equivalent Preferred: + Previous medical, administrative, call center and customer service experience +...for every voice to be heard. Engagement Councils, peer recognition , and initiatives like Walk in my Shoes for… more
    UHS (08/26/25)
    - Related Jobs
  • Sr Patient Service Rep

    WMCHealth (Ardsley, NY)
    …of customer service and/or medical office experience required. Experience in a call center preferred. Education: High school diploma or equivalent required. ... Sr Patient Service Rep Company: NorthEast...(https://pm.healthcaresource.com/cs/wmc1/#/preApply/30181) Internal Applicant link Job Details: Job Summary: The Senior Patient Service Representative is responsible for… more
    WMCHealth (08/26/25)
    - Related Jobs
  • Representative II, Customer Care Order…

    Cardinal Health (Albany, NY)
    …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
    Cardinal Health (08/19/25)
    - Related Jobs
  • Customer Care Representative - Career…

    Casella Waste Systems Inc. (Clifton Park, NY)
    …as needed\. + Builds instant rapport with customers and lasting relationships with other call center team members based on trust and reliability\. + Utilizes ... ## Position Summary The Customer Care Representative provides outstanding service to our customers by...customers\. + Understands and strives to meet or exceed call center metrics while providing excellent consistent… more
    Casella Waste Systems Inc. (07/17/25)
    - Related Jobs
  • Operations Support Rep II

    University of Rochester (Rochester, NY)
    …Follows emergency protocols accordingly. + Contacts the appropriate supervisor and/or manager on- call , as well as senior leadership, notifying them of the ... by answering telephone, e-mail, and web-based, including social media, service call requests from members of the University community and non-University community.… more
    University of Rochester (08/07/25)
    - Related Jobs
  • Customer Service Representative

    New York Racing Association (NY)
    …School Diploma or Technical Certification Minimum three (3) years of experience in a call center or a customer service position with focus on customer, ... Title: Customer Service Representative Employee Status: Regular Full Time Work From...of operation, directions, etc.) * Ability to handle heavy call volumes of both inbound and outbound. * Assist… more
    New York Racing Association (08/01/25)
    - Related Jobs
  • Senior Employment Security Clerk (Hourly)…

    New York State Civil Service (Endicott, NY)
    …or procedures or resolve customer issues and/or problems.Qualifying Experience may include call center agent, customer service representative , sales ... NY HELP No Agency Labor, Department of Title Senior Employment Security Clerk (Hourly) - Endicott GTCC Occupational Category Clerical, Secretarial, Office Aide… more
    New York State Civil Service (08/29/25)
    - Related Jobs
  • Customer Service Representative

    Highmark Health (Albany, NY)
    …+ Works independently of support from a senior customer service representative , frequently utilizing the knowledge center , answering customer inquiries. + ... None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or CERTIFICATIONS**… more
    Highmark Health (09/09/25)
    - Related Jobs