- Amazon (New York, NY)
- …guide them through technical adoption. Key job responsibilities Key job responsibilities As a Sr . Solutions Architect , you will be responsible for building ... and track progress to achieve efficiency and quality improvements. About the team Omnichannel Solutions is part of ADSP, and leads develop of solutions to… more
- Amazon (New York, NY)
- …within software development or Internet-related industries - AWS certification, such as, AWS Solutions Architect , or a similar cloud certification - BS degree in ... with the expertise and scale needed to build innovative solutions for their most complex challenges. This Organization is...Connect was designed from the ground up to be omnichannel , it provides a seamless experience across voice and… more
- Amazon (New York, NY)
- …they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges. The Area Specialist Team is made up ... Connect was designed from the ground up to be omnichannel , it provides a seamless experience across voice and...audience. In addition, you will engage with other AWS solutions architects, partner and professional services organizations to drive… more
- Capgemini (New York, NY)
- …and dynamic menus tailored to customer treatment strategies. + Evaluate and apply speech recognition technologies from vendors like Amazon, Genesys, and Nuance. ... development. + Strong hands-on experience with Genesys Cloud CX Architect . + Proven track record in OmniChannel ...AWS, Workday, and CRM platforms. + Deep understanding of speech recognition technologies and vendor ecosystems. +… more
- Sprinklr (NY)
- …and efficient customer interactions. Sprinklr's unified platform provides powerful solutions for every customer-facing team - spanning social media management, ... marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, and act on real-time… more