- General Physicians PC (Buffalo, NY)
- …Buffalo, NY Position Type : Full-time, First Shift Free parking! We offer our Primary Care Contact Center Supervisor : + Medical, dental, vision & much more + ... website as well as Verizon and BJ's Wholesale memberships. Essential Duties of the Contact Center Supervisor : + Be the owner of the Standard Operating… more
- M&T Bank (Amherst, NY)
- …** ** **Overview:** This position is the first level of management within the Contact Center . Directs the daily workflow of an assigned unit of between ... knowledge of departmental systems, documents and procedures Previous call center , banking operations, or customer service experience **Physical Requirements:** N/A… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Allied Universal (Middletown, NY)
- …the communities and customers we serve. **Allied Universal is hiring a Security Shift Supervisor to oversee a Shopping Center located in Middletown.** + Position ... Services is currently searching for a **Professional Security Shift Supervisor ** . The Shift Security Supervisor will...alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an… more
- Mount Sinai Health System (New York, NY)
- …Description** In the Supervisor III role within the FPA Access Center , you will be responsible for exemplifying patient experience while interacting with ... channels by providing superior customer service. The FPA Access Center which is centralized contact /call center...the various doctors' offices in our health system. The Supervisor III for the access center is… more
- New York State Civil Service (Amsterdam, NY)
- …the use of a computer and web camera. The duties of the Test Center Supervisor include:* Understanding and complying with all examination guidelines, policies, ... HELP No Agency Civil Service, Department of Title Test Center Monitor Supervisor Occupational Category No Preference...staff in the use of remote proctoring software* Maintaining contact with Civil Service Test Administration staff before and… more
- Broadview FCU (Albany, NY)
- …then you have come to the right place! Summary of Role: The Member Service Center (MSC) Supervisor plays a pivotal role in overseeing the daily operations of ... and effective member satisfaction goals and maintaining operational standards. The Supervisor will also be responsible for guiding, coaching, mentoring, and… more
- City of New York (New York, NY)
- …$4 billion of revenue annually. Under the direct supervision of the Call Center Director, with wide latitude for independent judgement and action, the selected ... candidate will work with the Call Center team of Supervisors to develop and implement a...regulations and team developments. In the temporary absence of supervisor , may assume the duties of that position. Note:… more
- New York State Civil Service (Utica, NY)
- …Utica State NY Zip Code 13501 Duties Description The Civil Service Test Center Supervisor (TCS) is responsible for managing and overseeing test administration ... HELP No Agency Civil Service, Department of Title Test Center Monitor Supervisor Occupational Category No Preference...staff in the use of remote proctoring software* Maintaining contact with Civil Service Test Administration staff before and… more
- New York State Civil Service (Saranac Lake, NY)
- …Lake State NY Zip Code 12983 Duties Description The Civil Service Test Center Supervisor (TCS) is responsible for managing and overseeing test administration ... HELP No Agency Civil Service, Department of Title Test Center Monitor Supervisor Occupational Category No Preference...staff in the use of remote proctoring software.* Maintaining contact with Civil Service Test Administration staff before and… more