- Molina Healthcare (Rochester, NY)
- JOB DESCRIPTION **Job Summary** Leads and supervises a team of pharmacy call center representatives and operations staff responsible to ensure that members ... service representatives supporting processes involved with Medicare Stars and Pharmacy quality operations . * Ensures that average phone call handle time,… more
- New York State Civil Service (NY)
- …projects as determined by Nursing Supervisor (ie AMAP tracking, Orientation, Pharmacy Review Tracking/Oversight, On Call follow up, Compliance Audits as ... required, including medication administration, which are vital activities to regular operations .. Monitor/Complete nursing audit for the cluster, work closely with… more