• Principal Support Escalation…

    Microsoft Corporation (New York, NY)
    …help us accelerate AI transformation for our customers and the world. As the Principal Support Escalation Manager you will own Crisis Communications for your ... with a global perspective. Acts as an expert and provides guidance to Support Escalation team members on how to handle moderate to highly complex cases.… more
    Microsoft Corporation (08/01/25)
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  • Escalation Manager

    Confluent (Albany, NY)
    …One Data Streaming Platform. **About the Role:** We are seeking an Escalation Manager to join our Global Technical Support organization at Confluent. This is ... West PT shift. The position is remote. As an Escalation Manager , you will be responsible for...You Will Bring:** + 2+ years of experience in Escalation Management, Product Support , Incident Response, or… more
    Confluent (07/12/25)
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  • Desktop Support Manager

    Univision Communications, Inc (New York, NY)
    …THE ROLE & TEAM: Information Technology department at TelevisaUnivision is looking for a Desktop Support Manager to join our team! The Desktop Support ... Manager will oversee the outsourced Desktop Support Service in the New York and New Jersey...Traffic needs and foster that understanding in the Workplace Support Analysts. + Provide a central escalation … more
    Univision Communications, Inc (07/30/25)
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  • Senior Manager , Client Services…

    Simon & Schuster (New York, NY)
    …territories. For more information visit our website at www.simonandschuster.com. The **Senior Manager , Client Services & Support ** is responsible for leading and ... overseeing the enterprise-wide support of end-user computing environments. This role manages a...and maintain high levels of customer satisfaction. The Senior Manager plays a key role in setting service strategies,… more
    Simon & Schuster (07/22/25)
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  • Market Information Technology Manager

    Marriott (New York, NY)
    …Provide detailed status reports as requested, coordinate 3rd party vendor management, and escalation support . * Ensuring client Technology needs are met * Assist ... Time **Located Remotely?** N **Position Type** Management **JOB SUMMARY** The IT Manager is responsible for verifying the IT landscape supports the property business… more
    Marriott (06/25/25)
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  • Branch Manager - Astoria Ditmars Expansion

    Wells Fargo (Long Island City, NY)
    …is an interim non-exempt position. Successful completion and certification of the Branch Manager Readiness program is a pre-requisite to transition into a manager ... vacancy. Employees who are currently in an Associate Branch Manager (ABM) or Branch Manager (BM) role...alignment with applicable regulations, as well as audit and escalation procedures, and managing the allocation of people and… more
    Wells Fargo (07/18/25)
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  • Associate Manager , Technical…

    DoorDash (New York, NY)
    …bases and support documentation to ensure consistency and scalability. + Support Complex Technical Troubleshooting. Act as an escalation point for Tier ... About the Team The Technical Support Engineering team at SevenRooms partners with teams...In this role, you'll lead a team of Technical Support Engineers focused on resolving advanced product and integration… more
    DoorDash (08/02/25)
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  • Commercial Mortgage Loan & Securities Finance…

    Wells Fargo (New York, NY)
    …deal development and alignment across involved parties; set pricing levels and support negotiations + Provide guidance to others on effective proposal or deal ... recommend opportunities for process improvement and risk control development Employees support our focus on building strong customer relationships balanced with a… more
    Wells Fargo (07/12/25)
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  • IT Service Desk Manager

    Excelsior Orthopaedics Group (Amherst, NY)
    …The IT Service Desk Manager oversees the daily operations of IT support team, ensuring exceptional customer service and the timely, efficient resolution of IT ... issues across the organization. This role manages support team performance to maintain high-quality technical assistance, effective service request handling,… more
    Excelsior Orthopaedics Group (07/22/25)
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  • Manager , Salesforce

    St. George's University (Great River, NY)
    Manager , Salesforce This is a hybrid position based in Great River, New York (Suffolk County). The Manager , Salesforce is responsible for leading a team of ... deployment activities, and administration of the Salesforce platform. The Manager will be able to work with users across...risks with the system landscape and act as an escalation point for the technical team in addressing critical… more
    St. George's University (07/31/25)
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