- conEdison (New York, NY)
- …of IT experience **Relevant Work Experience** + Expertise in ServiceNow platform architecture, required. + Extensive experience in designing and implementing ... or Engineering and a minimum of 3 years of IT experience or + Bachelor's Degree Information Technology, Computer...enterprise ServiceNow solutions, required. + Experience in designing … more
- ServiceNow, Inc. (New York, NY)
- …understanding their business and advising on how ServiceNow can help help their IT roadmap + Identify the right specialist / support resources to bring into a ... saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over… more
- New York Power Authority (Buffalo, NY)
- …implementing long-term solutions to minimize recurring problems. + Proactively monitor IT systems , networks, and infrastructure for performance, availability, ... Sr IT Site Digital Services Specialist Location:...+ Extensive experience following ITIL processes, procedures including ticketing systems (like ServiceNow , Remedy, etc.). + Strong… more
- Canon Business Process Services (New York, NY)
- …Responsibilities + Provide telephone and deskside support for all desktop and laptop systems distributed by Milbank's IT department. + Troubleshoot and research ... review within the ticketing system, searching online databases, software help files. ServiceNow . + Create, escalate, and close tickets on the Helpdesk ticketing… more
- Canon USA & Affiliates (New York, NY)
- …+ Provide telephone and deskside support for all desktop and laptop systems distributed by Milbank's IT department. + Troubleshoot and research ... review within the ticketing system, searching online databases, software help files. ServiceNow . + Create, escalate, and close tickets on the Helpdesk ticketing… more
- Centene Corporation (Queens, NY)
- …Provides on-site and remote technical support to end users and site IT infrastructure (including network, print, audio/video and office setup) by troubleshooting ... Support Specialists. + Drives hardware delivery and setup; customize systems for unique end user needs + Analyzes, tests,...(LAN) and Wide Area Networks (WAN) + Works with IT Infrastructure teams to setups and maintain existing infrastructure… more
- New York State Civil Service (Albany, NY)
- …agencies and the NYS Office of Information Technology Services clusters that support IT systems across the State.Currently, we are looking for motivated, highly ... NY HELP Yes Agency Financial System, Statewide Title Information Technology Specialist 1, #25-04 (NY HELPS) Occupational Category IT Engineering, Sciences Salary… more
- New York State Civil Service (Latham, NY)
- NY HELP Yes Agency Attorney General, Office of the Title Information Technology Specialist 3 (NY HELPS) Occupational Category IT Engineering, Sciences Salary ... in the following computer related areas: network, server, storage, and systems management; telecommunications, IT customer support and training; computer… more
- City of New York (New York, NY)
- …based incoming requests with focus placed on system availability and security. Ensure that IT systems and services are available and performing at optimum levels ... recommendations for improvement of Business Processes by leveraging existing IT capabilities like ServiceNow and tools like...systems ; this includes ability to work with other IT members to trace data capture to its final… more
- City of New York (New York, NY)
- …triage of computer and applications related problems to assign to proper unit or specialist . - Respond promptly and notify appropriate IT teams of system, ... will perform the following duties of the post: - Monitor and manage ServiceNow Helpdesk tickets, emails and calls in a timely manner. Provide Helpdesk/desktop… more
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