- Tompkins Community Bank (Batavia, NY)
- …for answering escalated calls from all channels for all bank products utilizing experience and advanced knowledge to addresses complex customer inquiries and ... and ability to explain most complex matters to ensure customer satisfaction and retention. Mentors new team ...and promotes commitment to providing a best in class experience for our internal and external customers + Maintain… more
- HP Inc. (New York, NY)
- …The role, based onsite in New York City, offers a unique opportunity to join the Customer Experience team and have full exposure to exciting technologies and ... Executive Engagement Strategy. We are looking for a passionate leader to join our Customer Experience...customer base across industries. + Proven ability to lead demonstrations and/or presentations with confidence and credibility. +… more
- American Airlines (New York, NY)
- …you'll love this job** + This job is a member of the Hubs & Gateways Team within the Customer Experience Division. + Responsible for the management of ... quality control measurements including call observations, complaints, compliments and customer experience feedback + Interacts well with...to lead , train, develop, and motivate a team of customer service representatives + Skills… more
- American Airlines (New York, NY)
- …lives during our day-to-day operation. + This job is a member of the Airports Team within the Customer Experience Division + These positions will be ... creating a safe, reliable operation while delivering an exceptional customer experience . + Also, being energized by...of departmental and company objectives; Coaches and mentors frontline team members in skill development, customer service… more
- Nestle (Holbrook, NY)
- …+ Ensures execution of plans through regular communication and interaction with the customer team . ** EXPERIENCE AND EDUCATION REQUIREMENTS:** + Bachelor's ... of health and nutrition for patients and consumers. **POSITION OVERVIEW:** The Customer Strategy Manager is responsible for driving achievement of forecast, budget… more
- Michaels (Syracuse, NY)
- …the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate ... Store - SYRACUSE-DEWITT, NY Deliver a customer centric shopping experience by managing...by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to… more
- Capital One (New York, NY)
- …our society and our industry. **About the Team ** **The mission of the Customer Experience Foundations (CXF) team is to develop the framing experiences ... Sr Director, Product Management - Customer Experience Foundations Product Management at... over time** **As Sr Director on the CXF team , you will lead the CX Optimization… more
- DoorDash (New York, NY)
- …seamless delivery and having our customer 's back when something goes wrong. The Customer Experience & Integrity team is responsible for turning the most ... the Role As part of the Customer Experience & Integrity (CXI) Design team (Support,...home. You're excited about this opportunity because you'll + Lead the user experience of products end-to-end,… more
- Coinbase (Albany, NY)
- …to create an effortless experience . The Consumer Content team is a sub- team of Customer Experience . The Consumer Content team supports all ... that customers in every region are given the best customer experience . The Consumer Content team...least 6 months as a direct people manager or team lead . * *Writing Expertise:* Exceptional writing… more
- Tractor Supply Company (Highland, NY)
- …of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience . The Team Leader is also responsible for promoting a ... Solutions. + Ask to Add Value & Appreciate the Customer . + The Team Leader ...+ Resolve customer complaints/issues and ensure the customer has a Legendary shopping experience that… more