- HTC Global Services Inc (Brooklyn, NY)
- …Experience: 10-12+ years in telecom operations, voice engineering, or unified communications support , with at least 3-4 years in L3 or senior escalation ... Operations & Escalations + Act as the final L3 escalation point for all telecom -related incidents including SIP failures, PRI issues, MPLS/SD-WAN outages, QoS… more