• Tier 1 Help Desk…

    TEKsystems (New York, NY)
    Description One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service ... and automated triggered request queues. Aside from this, the Help Desk Support Analyst will provide support...speaking with the hiring manager, the Help Desk Support Analyst will manage level 1 … more
    TEKsystems (01/20/26)
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  • Service Desk Manager

    GovCIO (Albany, NY)
    **Overview** The Helpdesk Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients in a 24x7 environment. ... meet with customer representatives. **Responsibilities** + Manage and mentor Tier 1 Service Desk Technicians,...a 24x7 environment. + ITIL 4.0 foundation certification. + Help Desk Institute or Service Desk… more
    GovCIO (01/09/26)
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  • Tier 2 Technical Support Operations Analyst

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    …with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other ... ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available...waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications… more
    ASM Research, An Accenture Federal Services Company (12/06/25)
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  • NGGS Team Lead

    GovCIO (Albany, NY)
    …years experience leading teams of at least 5 people + 3+ years' experience Help Desk Support. This experience can be substituted with comparable application ... EPA ESSET team, providing team leadership, application support activities, and service desk support for the EPA Next Generation Grant System (NGGS). This position… more
    GovCIO (01/13/26)
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  • Senior Oracle Cloud HCM Engineer

    Pacific Northwest National Laboratory (Albany, NY)
    …+ Absence Management + Payroll (US) + Employee & Manager Self-Service + HR Help Desk , Touchpoints, Communicate, and Guided Learning Expertise across all areas is ... within the last 1 to 7 years (depending on the applicable tier of investigation). Illegal drug activities include marijuana and cannabis derivatives, which are… more
    Pacific Northwest National Laboratory (12/17/25)
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  • IT Support Technician

    Amentum (Batavia, NY)
    …in Batavia, NY._** With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and ... mission success **Minimum Requirements:** + Associates Degree, and at least 1 year of IT help desk support experience + Or High school diploma/GED,… more
    Amentum (01/17/26)
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  • Investment Grade Credit Trader

    Siebert Williams Shank (New York, NY)
    …ability to manage a balance sheet in size. + Experience covering both Tier 1 and middle-market institutional clients. + Collaborative, entrepreneurial, and ... This is a technology-driven role, with the mandate to help scale the desk 's trading capabilities and...Engage with hedge funds, asset managers, insurance portfolios, and mid- tier accounts. + Partner with sales and syndicate to… more
    Siebert Williams Shank (01/09/26)
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  • Lending Systems Business Manager

    HSBC (Buffalo, NY)
    …Business Systems group including but not limited to Business Analysts, Technical Analysts, and Tier 1 User Support Team + Be responsible for Product Ownership of ... business system testing and manage the Mortgage Systems Service Desk . As our Lending Systems Business Manager you will:...We get it done. And we want you to help us build the bank of the future! Your… more
    HSBC (12/24/25)
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  • H2FIT: Strength & Conditioning Coach - East Region

    Serco (Fort Drum, NY)
    …Fort Jackson, South Carolina, US Health/Medical 12282 Full-Time The ability to pass a NACI ( Tier 1 ) to obtain access to US Government systems No - Teleworking ... the US + The ability to pass a NACI ( Tier 1 ) to obtain access to US...process please email: [email protected] or call the HR Service Desk at ###, option 1 . Please note,… more
    Serco (01/15/26)
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  • IT Support Specialist

    Urban League of Rochester (Rochester, NY)
    …role in improving office productivity, and security. Requirements Prior experience in Information Technology with Tier - 1 help desk support or tier ... across all locations by monitoring, responding and escalating tickets. + Provide Tier 1 support, including password resets, account unlocks, and troubleshooting… more
    Urban League of Rochester (01/03/26)
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