- ASM Research, An Accenture Federal Services Company (Albany, NY)
- The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications ... Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform....application development teams to work on issues escalated to Tier 2 . + Adhere to the defined… more
- Intuit (Albany, NY)
- …Intuit Enterprise Suite (IES)** Come join the Global Business Solutions Group (GBSG) as a ** Tier 2 Senior Service & Support Specialist** **for the** **Intuit ... contributing to continuous improvement across all teams. **What You'll Do** As a Tier 2 specialist, you will go beyond traditional support by providing… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- The Service Desk ( Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and ... staff, across on-site and occasional off-site environments. + Deliver deskside ( Tier II) support for troubleshooting, repair, deployment, and installation… more
- Insight Global (Melville, NY)
- …. Skills and Requirements Minimum of 3 years experience in a tier 2 technical support position providing break/fix and ... Job Description This position provides operational support for all Desktop/Laptop and all End-User devices, including mobile phones, tablets, multi-function… more
- Insight Global (New York, NY)
- …5 days a week in NYC. This individual is required to be hands-on with classic Tier 2 support functionalities themselves, not only having other folks in ... Job Description Insight Global is seeking a Desktop Support Specialist for one of our largest financial...environments doing this work. This candidate will provide comprehensive support to front and back-office staff across multiple business… more
- Empire State University (NY)
- …Partner with the Cybersecurity team to ensure compliance with SUNY Empire policies. + Provide Tier 2 support for Technical Support Specialists and ... Service Desk teams. + Contribute to knowledge base and Tier 2 self-help documentation. Job Requirements: Required Qualifications: + Associate degree from a… more
- Oracle (Albany, NY)
- …customer-reported issues that require in-depth technical analysis beyond Tier 1 and Tier 2 support . Perform thorough root cause analysis of critical ... to knowledge sharing and process improvements to enhance the efficiency of the support function** Being hands-on is a critical requirement for this role. *… more
- New York Times (New York, NY)
- …the office 3 days each week (subject to change). Responsibilities: + You will provide tier 2 hands-on support to end-users throughout the company (excluding ... it's worth paying for. About the Role As Desktop Support Administrator, you will provide infrastructure IT support... Support Administrator, you will provide infrastructure IT support services for The New York Times Company. You… more
- PSEG Long Island (Bethpage, NY)
- …Microsoft 365 solutions, including migration from on-premises systems to the cloud. + Provide Tier 2 support within the Microsoft 365 cloud environment, ... serve, with more than 13,000 employees working together to support our customers and make a difference every day....roles where employees are expected to be onsite daily. 2 . Hybrid fixed - roles that are a mix… more
- Schrodinger (NY)
- …Active Directory, Okta, LDAP) + Respond to and resolve Tier 1 and Tier 2 technical support escalations regarding desktop, server, network, and ... You will ensure the stability and efficiency of the systems that support our scientific applications and business operations. Your expertise will be crucial… more