- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Federal Aviation Administration (Nashua, NH)
- …Responsibilities The Airway Transporation Systems Specialist (ATSS) at this level is recognized as the subject matter expert in their field. All duties of an ... Often represents the organization as the primary point of contact on projects, programs, and other work activities to...Center Manager. Receives general program assignments from a supervisor or higher level manager. Assignments are stated in… more
- Beth Israel Lahey Health (Burlington, MA)
- …for our patients. **Job Description:** **Essential Responsibilities:** 1. Serves as a subject matter expert for physicians, administrators, clinical staff, ... timely and accurate manner; escalates complaints accordingly; maintains frequent phone contact with patient, provider and pharmacy staff; and clarifies prescription… more
- Dana-Farber Cancer Institute (Boston, MA)
- …Feedback and follow-through with customers/peers is essential. + Function as the analyst subject matter expert for assigned applications supported by RIO. ... to support the operations of the research program at Dana-Farber/Harvard Cancer Center , including but not limited to clinical trial management, grant development,… more
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