- Commonwealth Care Alliance (Boston, MA)
- …meetings and rounds as needed to enhance coordination and care transitions . - Support the identification and implementation of innovative provider initiatives, ... of behavioral health care - from inpatient to community-based - to improve transitions and continuity of care. Collaboration and Internal Coordination - Work closely… more
- Commonwealth Care Alliance (Boston, MA)
- …and verbal + Strong interpersonal and customer relations skills + Strong customer service skills + Ability to work in multiple systems, often simultaneously. ... member for routine assessments, routine clinical needs, and post transitions of care follow up that require in person...inform continuous and meaningful updates to the care and service plan. + Resource and expert for members regarding… more
- CenterWell (Boston, MA)
- …these efforts through changes, questions or concerns and generally provide churn reducing, customer service . We envision this role would not involve any sales, ... or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following… more
- Beth Israel Lahey Health (Lawrence, MA)
- …The Engagement Specialist (ES) is a front-line, first impression position requiring a customer - service oriented individual with a professional and positive ... The ES performs outreach and engagement as well as care coordination and care transitions for individuals enrolled in the CBHC. The ES, under the direction and… more
- Commonwealth Care Alliance (Boston, MA)
- …meetings and rounds as needed to enhance coordination and care transitions . * Support the identification and implementation of innovative provider initiatives, ... of behavioral health care - from inpatient to community-based - to improve transitions and continuity of care. Collaboration and Internal Coordination * Work closely… more
- Center For Health Information And Analysis (Boston, MA)
- …to and commitment work collaboratively with internal and external groups to ensure excellent customer service and support. + Strong customer service ... and managing user accounts across multiple systems. Ensure smooth transitions by deactivating users as they leave CHIA. Perform...may substitute for the required experience. NAGE Unit 6: Customer Service & End User Support Level… more
- Beth Israel Lahey Health (Burlington, MA)
- …general direction of the RN Patient Flow Manager and within the Lahey Clinic Professional Practice Model, MA Nurse Practice Act and ANA Standards of Practice and ... activities, electronic bed board operation, system coordination, quality improvement, professional growth and self-improvement, and other professional duties.… more
- Oracle (Boston, MA)
- …or EHR implementation/project management (required) * Experience managing EHR transitions or post-go-live optimization efforts (strongly preferred) * Prior ... (required) Certifications (Preferred but Not Required) * PMP (Project Management Professional ) - if responsible for large-scale project planning * Certified … more
- Sodexo (Boston, MA)
- …succession planning and operational stability. + Demonstrated success in improving service standards, implementing operational efficiencies, and driving customer ... support new account start-ups and client locations experiencing staffing or operational transitions . In this role, you will step into interim leadership assignments,… more
- PagerDuty (Boston, MA)
- …strategy, and execution for trial-to-paid conversion as well as existing customer optimization across Operations Cloud platform + Build and scale experimentation ... during consumption model transition + Partner with Marketing, Sales, and Customer Success to define product-led go-to-market strategies **User Experience &… more
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