- Otsuka America Pharmaceutical Inc. (Boston, MA)
- **Job Overview:** The Director , Customer Engagement Platforms (CEP) will be responsible for overseeing the development, implementation, and optimization ... of customer engagement platforms , starting with,...of customer engagement platforms , starting with, but not limited... for Engagement and insights Excellence, the Director will manage the Customer Engagement… more
- ISC2 (Boston, MA)
- …of Enterprise Applications + Web Analytics & Tagging Lead + Community & Engagement Platforms Owner + Provide mentorship and technical guidance across assigned ... of our successes. Learn more. **Position Summary** The Senior Director of Digital Platforms will lead the...experimentation and implementation of AI use cases related to customer experience, reporting, and engagement + Collaborate… more
- Dana-Farber Cancer Institute (Boston, MA)
- The Director of Business Application Platforms serves as the strategic and technical leader for Dana-Farber Cancer Institute's enterprise application ecosystem, ... goals. By establishing governance frameworks and architectural standards, the Director of Business Application Platforms drives consistency, resilience,… more
- Coinbase (Boston, MA)
- …supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible ... customer satisfaction (CSAT). * Oversee integration and customization of SaaS platforms and in-house applications to deliver seamless customer and agent… more
- Otsuka America Pharmaceutical Inc. (Boston, MA)
- The Director , External Expert Strategy & Engagement is a critical role responsible for defining, standardizing, and overseeing the company's global strategy for ... stage (Early vs. In-line). This position reports directly to the Executive Director of External Engagement and Field Excellence. **Job Description** **Key… more
- Otsuka America Pharmaceutical Inc. (Boston, MA)
- …and ethical standards governing HCP interactions globally + Familiarity with digital engagement platforms , CRM systems, and data-driven engagement models ... **Job Summary** The Associate Director , R&D HCP Engagement CoE is...experts, ensuring the CoE service model evolves based on customer needs and reputational impact + Develop and implement… more
- Wolters Kluwer (Waltham, MA)
- …to candidates based in Europe as well. **About the Role:** We are looking for a Director of Customer Success to lead a global customer success team ... clients achieve measurable outcomes and long-term value from our platforms , which will drive long-term customer value...customer value and retention for our business. The Customer Success Director is a senior leadership… more
- Pfizer (Cambridge, MA)
- …of over 50 programs in clinical development. + The Oncology Scientific Communications Director will report to the Team Lead within Pfizer Oncology Medical Strategy ... Management + The Oncology Scientific Communications Director will lead the development and execution of impactful scientific communication strategies for assigned… more
- Sanofi Group (Cambridge, MA)
- **Job Title:** Associate Director , Field Sales Effectiveness-Analytics **Location:** Cambridge, MA or Morristown, NJ **About the Job** Ready to push the limits of ... teams from Sanofi hubs to optimize process excellence and efficiency The **Associate Director / Director , Field Sales Analytics** , serves as a strategic analytics… more
- Cengage Group (Boston, MA)
- …with tech teams to ensure scalable, accurate, and consistent tracking across platforms and experiences + Champion a customer -focused product culture, turning ... lives and achieve their dreams through education. **Our culture values inclusion, engagement , and discovery:** Our business is driven by our strong culture, and… more